qualification summary

 

versatile, perceptive, and achievement-driven professional with proven experience in the highly competitive insurance sector. long-respected for advanced abilities in account management, business development, product knowledge, and client relations. outstanding blend of expertise in leadership, communication, and creative problem solving. excels at fusing resources, and advancing organizational directives through innovative programs and initiatives. adeptly resolves complex situations and deploys business instinct to present logical plans then delegates effectively, remains committed to outcome, and embraces flexible ways to achieve goals.

 

insurance sales management / business development / market positioning

product development / team building / revenue optimization / claims adjusting

technical competencies include: insurquote, microsoft word, powerpoint, excel, access, and visio. bilingual in english and tagalog.

career history

 

countrywide financial corporation/countrywide insurance services, simi valley, ca    

product specialist, 09/2006 c 11/2008                                                                                                           

         demonstrated initiative and product knowledge by collaborating with 9 product managers, analysts, and specialists to produce organic auto insurance items offered in 23 states.

         gained subject matter expertise on rating, underwriting, and billing functions according to state regulations; generated it requirements for al, ny, ca, mi, oh, pa, and md associated with product launches.

         handled a myriad of duties including researching state requirements and notices, reporting requirements, delivering training, tracking documents, and generating analytical reports.

-         collaborated with it department to ensure compliance with client requirements, test plans, ua testing, and state regulations.

-         engaged in competitive analysis for personal auto products; advised product manager on changes necessary to maintain competitive brand and maintain profitability.

-         generated state filings, addressed compliance and regulatory bulletins, and generated appropriate and relevant rules/manuals.

-         managed the outcome of various projects through subject mastery on product knowledge gained through user acceptance testing.

-         enhanced the professional development of staff by initiating training courses covering underwriting, customer service, and sales.

 

mercury insurance, santa clarita, ca    

casualty claims adjuster, 11/2002 c 09/2006                                                                                                            

         investigated, evaluated, and settled claims, applying technical knowledge to effect fair and prompt disposal of claims and contribute to a reduced loss ratio.

         reviewed settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures.

         verified and analyzed data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.

         reported overpayments, underpayments, and other irregularities; conferred with legal counsel on claims requiring litigation.

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learning tree university, chatsworth, ca

internet university administrator, 11/1999 c 11/2002

         generated comprehensive reports covering the financial and enrollment figures for the university.

         recruited prospective students via email and telephone promotion efforts and significantly boosted enrollment by 25%.

         negotiated contracts and accet (accrediting council for continuing education and training) and developed forms for on-line instructors. 

education

 

california state university, northridge   december 1999

bs, business administration: emphasis in marketing and international business

 

college of the canyons, valencia   december 1995

as, emphasis in math and science