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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

resume bar.jpgobjective

solutions-focused, performance-driven project manager eager to contribute strategic business planning expertise as well as dynamic business integration and process enhancement talents toward supporting employer operations.

 

resume bar.jpgprofile

ø  offer progressive experience in business analysis and project management, with comprehensive background in the financial services industry.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate initiative by analyzing, creating and executing administrative procedures to eliminate redundancy, accelerate output, and minimize expenses.

 

key achievementsresume bar.jpg

ø  innovatively managed the implementation of the first online banking service for first citizens bank & trust.

ø  strategically defined, developed and executed corporate-wide end-user experience and help desk support procedures for statewide lan to wan migration, instrumental to boosting productivity, efficiency and quality of services.

ø  optimized critical security and integrity of operations by strategically designing and executing proactive disaster recovery and business continuity plans, procedures and enhancements.

ø  demonstrated advanced communication and negotiation talents in overseeing vendor relations; audited and processed monthly invoice from primary data processing provider, allocated charges and resolved billing disputes for this $15m annual expense.

 

professional experienceresume bar.jpg

first citizens bank & trust co. of south carolina                                                                       1999-2009
project manager

 

  oversaw all aspects of a bank-wide policy implementation, including data analysis, workflow reengineering, systems maintenance, new reporting and workforce education, exhibiting solid leadership qualities.

  steered the purchase and implementation of the hr information system, with strong focus on optimizing productivity and efficiency.

  exhibited detail orientation and organizational skills in managing the logistics of a corporate office relocation.

 

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yyyyyy x. yyyyyy                                                                                                                                                   page 2 of 2

 

 

first citizens bank & trust co. of south carolina                                                                       1999-2009
project manager

-continued-

 

  cost-effectively allocated, administered and controlled budget for corporate project team; completed two annual cycles and published monthly cio management report.

  spearheaded the implementation of unclaimed property mainframe application and implementation of mob credit life insurance across all platforms, including mainframe, end-user, and subsidiary insurance corp. application.

  collaboratively worked with the software development team to support enterprise-wide operations; strategically planned and coordinated production meetings and served as a business analyst liaison between business unit requestor and programmers, further exhibiting solid communication skills.

  ensured critical compliance with regulations and laws when performing irs reporting and unclaimed property reporting.

 

prior experience

 

consultant - metro information services, columbia, sc

installation engineer - affinity technology group, columbia, sc                  

account executive - household finance corp, columbia, sc            
applications coordinator (originations) - first union mortgage, columbia, sc

vault teller, proof operator - nations bank, columbia, sc

 

resume bar.jpglicense & professional development/training

licensed insurance agent, life accident and health - state of sc

advanced ms access certificate & visual basic programming certificate - midlands technical college, columbia, sc
2-week sales training for account executive - household finance corp., chicago, il

53-hour comprehensive mortgage loan processing certificate - midlands technical college, columbia, sc, special schools program of the sc board of technical and comprehensive education

 

resume bar.jpgtechnical skills

ms office and ms project

 

resume bar.jpgaffiliations/activities

contingency planning association of the carolinas; business continuity/disaster recovery meetings
committee chairperson for league expansion and player draft process - lexington youth football, 2008


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

 

date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as illustrated by the accompanying resume, i have a comprehensive background in project management, strategic business analysis and process enhancement.  from leading high performance teams and facilitating superior staff development to streamlining operations and executing proactive organizational processes/procedures, i have continually excelled in maximizing performance as a dynamic team member.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  among my accomplishments, i:

 

ø  innovatively managed the implementation of the first online banking service for first citizens bank & trust.

ø  strategically defined, developed and executed corporate-wide end-user experience and help desk support procedures for statewide lan to wan migration, instrumental to boosting productivity, efficiency and quality of services.

ø  optimized critical security and integrity of operations by strategically designing and executing proactive disaster recovery and business continuity plans, procedures and enhancements.

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

yyyyyy x. yyyyyy


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

 

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

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