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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
seeking a challenging position in facilities management that utilizes my strong experience and extensive background while offering room for advancement in exchange for consistent productivity, unparalleled dedication and unbroken integrity.
career profile
ø bachelors degree in business management and associates degree in automotive technology.
ø over 16 years of corporate management and administrative experience.
ø highly versed in staff management and optimizing employee performance.
ø extensive familiarity with documentation, regulatory compliance and vendor negotiation.
ø results-oriented with emphasis on obtaining full utilization of resources to achieve goals and objectives.
ø proven capacity in securing favorable terms from vendors.
ø expertise in all facets of p&l, payroll accounting and maximizing profits.
ø strong focus on exceptional customer service, quality and meeting objectives.
ø effectively interact with diverse groups and professionals at all levels.
ø well-organized multi-tasker with strong detail orientation.
ø enthusiastic team player.
ø proficient in advanced software applications.
professional experience
takoma academy, takoma park, md 2001 - 2009
director of facility, 2005 - 2009
oversaw operations, utilities, maintenance, grounds and security of 17-acre academic campus with 90,000+ sq. ft. of building space.
compiled and approved all budgetary expenditures.
performed inspections and ensured regulatory compliance of all aspects of school.
supervised administrative, maintenance and janitorial staffs.
managed all sub-contractor activities.
ensured maintenance of electrical, mechanical, plumbing and security/surveillance systems.
met/exceeded all county fire/health and regulatory compliance standards; conducted asbestos inspection/abatement initiatives.
supervised janitorial and maintenance personnel.
acted as fleet maintenance manager.
director of auto donation, 2001 - 2005
managed all donation processes and activities of staff of six.
collected over $750,000 in annual donations.
reduced expenditures and increased operational efficiency through constant procedural refinement.
arranged prompt pickup of donated vehicles and prepared appropriate irs documentation.
sears automotive, various locations, md 1993 - 2001
store manager, 1996 - 2001
supervised waldorf, bethesda, silver spring and landover branches, grossing up to $4.5mm annually.
managed staff of 30 assistant managers, service consultants and technicians.
increased silver spring profit by $200,000, bethesda profit by 40% and waldorf sales and customer satisfaction index by 10% each.
responsible for payroll and p&l accounting for all above locations.
recruited, trained, disciplined and evaluated subordinates.
- continued -
yyyyyy x. yyyyyy
page two
assistant manager, white oak, md 1995 - 1996
trained customer service consultants, tire and battery technicians and mechanics.
continually refined sales techniques and store displays to maximize revenues.
improved tire sales revenue through improved store appearance and staff teamwork.
technical coordinator, white oak, md 1994 - 1995
managed staff of service personnel including mechanics and tire/battery technicians.
coordinated with service and equipment vendors to maintain store machinery and tools.
maintained shop equipment.
customer service consultant, white oak, md 1993 - 1994
compiled repair estimates and kept customers informed of work progress on their vehicles.
maintained store displays and housekeeping standards.
prepared documentation for customers and higher corporate review.
technology skills
microsoft office, filemaker pro
education
walla walla college, college place, wa
bachelor of science, business administration, 1987
southwestern michigan college, dowagiac, mi
associate of arts, automotive technology, 1993
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in a facilities administration capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include a bachelors degree in business management and over 16 years of relevant experience. to complement this background, i possess demonstrated expertise in leadership, accounting, equipment maintenance/repair/inspection, staff mentoring and customer service as well as strong analytical, problem-solving and managerial capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution.
sincerely,
yyyyyy x. yyyyyy
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