Network Engineer/Technician

 

 

Ø  B.S., Network and Communications Management candidate on track to graduate March 2011; maintaining a 3.5 GPA and on Dean s List numerous times, demonstrating superior performance both in theoretical and applied academic background

Ø  A+ and Network+ CompTIA Certified

Ø  Numerous years of IT/Technical experience spanning configurations, installations, database administration, system/printer troubleshooting, and repairs as well as client/user technical support

Ø  Proficiencies span Windows 2000/XP/Vista/Windows 7, CentOS, MS Office, Exchange 2007, Active Directory, Windows 2003 Server, Citrix, Linux, and Oracle as well as programming logic

Ø  Dynamic customer service and relationship management skills vital to optimizing client satisfaction and retention

Ø  Excel in strategically prioritizing, coordinating and managing projects/workflow to maximize productivity and efficiency, meet critical timelines and maintain quality standards

 

 

B.S., Network and Communications Management, DeVry University-Sherman Oaks, CA; in progress

A.A. Business Degree, Los Angeles Valley College-Valley Glen, CA; 2000                      

A+ and Network+ CompTIA Certifications, New Technology Training Institute, Glendale, CA; 2000

 

 

Facility Technician, Target-Northridge, CA                                                                         2007-Present

Apply sharp technical skills toward providing quality electronic support as well as efficiently troubleshooting and repairing computers and printers; concurrently collaborate in general facility repair projects

 

IT Specialist, Digital Imagination-Westlake Village, CA                                                                 Internship 2009

Capitalized on opportunity to build on practical technical skills through 6-month Internship

Proficiently configured Windows Server 2003 and Exchange 2007 and installed Windows OS and Linux

Contributed sharp analytical and problemsolving skills toward isolating and troubleshooting workstation and peripheral issues

Facilitated strategic security rollouts vital to system/network integrity

Conducted thorough equipment audits for quality assurance

 

Junior Post Developer, Gibbs Systems-Moorpark, CA                                                           2001-2006

Enhanced operational efficiencies by modifying CNC programs to run via CAD/CAM software as well as providing ongoing software technical support

 

Technical Support Associate, Interactive Telecom Network-Sherman Oaks, CA                       1996-2000

Collaborated with IT Manager on Oracle database projects as well as monitored web data servers for reporting to network administrators

Delivered superior customer service in providing prompt phone and e-mail technical problem solving/support

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am seeking a challenging career opportunity as a Network Engineer/Technician and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated, I am on track to earn a B.S. in Network and Communications Management in March 2011, maintaining a 3.5 GPA and recognized on the Dean s List multiple times.  I have also held A+ and Network+ CompTIA Certifications for approximately 10 years.   My professional technical-related experience dates back to  1996 and I recently completed an intensive 6-month IT Specialist Internship, with background ranging from configurations and installations to system/printer troubleshooting and repair as well as customer/user technical support.  I am well-versed in broad-scope operating systems and software/applications and possess strong project management, analytical and problem solving abilities.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy