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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

results-focused executive administrative professional specializing in driving business growth, partnering among c-level teams, supporting key objectives, providing world-class client relations, and cultivating a strong brand image eager to offer 14+ years of experience toward maximizing an employer s success.

 

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profile of qualifications

 

         top performer who makes decisions to reflect positively on business productivity, corporate well-being, and client satisfaction, along with seamlessly handling confidential responsibilities while maintaining superior service levels.

         excellent communicator who successfully interfaces among c-level executives, sales / business teams, and clients.

         ambitious team player who plans, prioritizes, and manages multiple tasks within deadline-driven environments.

         proficient in microsoft office suite, cobalt s lead manager customer central, higher gear crm, adp, microsoft xp, microsoft vista, microsoft windows 7, mac os, and internet applications.

 

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key areas of expertise

 

administrative support                 travel arrangements                 process improvement                  start-up operations

business communications           calendars / scheduling              workflow prioritization              marketing / promotions

executive-level assistance          internet sales consulting           correspondence drafting            client / customer relations

 

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professional synopsis

 

executive administrative assistant, melard technologies, armonk, ny                                                                  1997 c 2002

 

         contributed dynamic administrative services and multitasking talents toward liaising between departments to sustain efficient organizational processes, along with managing ceo calendars and coordinating executive travel.

         drafted and disseminated comprehensive c-level confidential correspondence, memoranda, and reports.

         expertly prepared and distributed board meeting agendas and minutes to ensure seamless operations.

 

executive administrative assistant, est e lauder companies, new york, ny                                                           1996 c 1997

 

         evaluated environmental data received from suppliers using provided guidelines, including contacting suppliers to obtain missing information, attaining data, and inputting per specifications, as well as compiling component lists.

         defined scope of administrative activities, and prepared detailed schedules to aide effective project completion.

         identified obstacles to progress and defined key actions to achieve goals, along with preparing monthly progress summaries, consulting with developers to review progress, defining challenges, and implementing solutions.

 

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recent supplemental experience

 

internet sales consultant, jack daniels motors, inc., fair lawn, nj                                                                      2007 c present

 

         utilize broad scope of industry knowledge to receive and manage high-volume incoming email leads through cobalt (lmcc) and other sources, including aggressively contacting and converting most leads via telephone and email.

         achieve recognition for attaining the highest follow-up rate among all dealership internet consultants, along with meeting and / or exceeding sales goals on a monthly basis while generating a customer service index rating of 97%+.

 

executive sales consultant, autodiscover.com, new york, ny                                                                                       2003 c 2007

 

         drove business growth by serving as a tri-state automax certified consultant for auto professionals, llc a firm serving 100,000+ clients annually in north america, including providing specialized services to ensure clients received accurate information on prices, factory rebates, options, and availability of foreign and domestic vehicles.

         built and sustained large-scale client base by developing sales to generate 1,500+ car sales between 2004 and 2006.

         liaised among parent company and purchasing resources to research and negotiate best solutions for clientele.

 

founder / president, dynamic internet solutions, inc., new york, ny                                                                       2002 c 2003

 

         successfully founded a company providing development and management of websites for clients, including capturing several technology dot.com start-ups; writing and editing online text; directing creation and design of images, graphics, and applications; and handling diverse facets of innovative marketing and promotional activities.

 

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