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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
phone: (xxx-xxx-xxxx abc@xyz.com
objective
training and development executive exploring opportunities where 20+ years experience, outstanding communication and presentation skills, and well-honed leadership talents will provide an immediate and measurable impact to a progressive organization.
areas of expertise
personnel training & development
policy & procedure development
inventory management
recruiting and staffing
coaching and mentoring
new program roll-outs
cost control & budget administration
team building and motivation
employee morale & job satisfaction
organizational needs analysis
program development & facilitation
goal setting and attainment
strategy development & execution
employee evaluations & feedback
professional experience
tricon global restaurants inc. (kfc national management company) richmond, va 1982 to present
senior area coach (1985 to present)
manage and monitor daily business operations at up to 17 restaurants, effectively supervising restaurant managers, assistant managers and hundreds of associates; demonstrate proficiency in driving human resources functions, budget administration, audit compliance, profit and loss, and staffing.
critically assess and evaluate specific performance criteria for each restaurant against defined targets for product cost, labor cost, and other controllable expenses.
spearhead efforts to continually improve and strengthen restaurant profits, minimize expenses, and optimize overall productivity.
mentor, motivate and support new area coaches at 60+ locations as acting regional coach.
applied dynamic planning, organizational, and multi-tasking expertise to successfully open and oversee 14 new restaurants.
earlier roles:
district training instructor (1984 to 1985)
restaurant training manager (1983 to 1984)
education / training
multi-unit leadership dale carnegie (human relations & communication skills) high impact coaching field management and development management recruitment and selection train the trainer
achievements & recognition
national pete harman winner (people encouraging talent & excellence) 2004
profit champion/bsc champion/customer champion 2003
operations excellence c regional winner 2002
best of the best c national top performer 1997 and 1998
million dollar performance award 1995
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