yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

career objective

 

results-driven, solutions-focused and detail-oriented professional desiring a challenging and progressive management / client support role within a dynamic and growth-based organization.

 

profile

 

ø  offer over five combined years of solid experience within project administration, account management, and client relations / customer service capacities.

ø  highly proficient in all time management aspects, including quickly identifying and completing daily priorities in a proactive and productive manner.

ø  seamlessly blend strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

ø  contribute intelligent business acumen and cost-effective strategies, along with exceptional written and verbal communication skills.

ø  capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction, both in person and via telephone.

ø  skillful at performing independently or within a team-based environment to exceed all operational goals and objectives.

ø  create and personalize dynamically effective training and development programs for all personnel, including developing, implementing, and maintaining high quality standards for all associates to provide consistency within business operations.

 

professional experience

 

project administrator

franklin interiors, pittsburgh, pa                                                                             2005 c present

ø  work directly with two project managers to oversee commercial furniture client accounts both clerically and in person, including supervising project maintenance activities in management absence.

ø  provide profitable furniture quotations (i.e. bids), accurate recordkeeping and updating, and efficient order management to include order placement, issue resolution, and proactive invoicing.

ø  serve as a productive liaison with regard to the coordination of order processes, deliveries, and installations amid multiple vendors, manufacturers, installation crews, and client deadlines.

ø  actively conduct weekly team meetings with sales, design, and project management personnel to document job progress.

ø  met and / or consistently exceed various client expectations, most notably for both upmc magee women s hospital and carnegie mellon university.

 

account executive

beneficial finance, pittsburgh, pa                                                                                   2003 c 2005

ø  managed lead and customer bases with optimal effectiveness, while successfully soliciting affiliated patrons for mortgage and personal loan products.

ø  maintained up-to-date knowledge of mortgage guidelines to best identify potential clients, as well as proactively carry out all mortgage, home equity, and personal loan processes while consistently achieving monthly productivity goals.

 

~ additional experience ~

 

desk clerk, university of pittsburgh, south ridge, sc                                                    2003 c 2004

waitress, location, pittsburgh, pa                                                                                             2003

 

education and computer skills

 

b.a., communications                                                                                      university of pittsburgh

 

relevant coursework

interpersonal communication / rhetorical communication / communication processes

mass communications / effective business writing

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding management / client support role in a dynamic and growth-based organization, and am submitting my resume for your review.

 

i offer over five combined years of solid experience within project administration, account management, and client relations / customer service capacities, and i am excited to pursue a progressive role within your company.  i pride myself on seamlessly blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

 

in addition, you will find me to be a results-driven, solutions-focused and detail-oriented team player who is dedicated to supporting your operational goals and objectives.  i am confident that my sharp problem-solving proficiencies, intelligent business acumen, and exceptional communication skills will prove to be incredible assets to your professional team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy