~ scheduled to immigrate to the united states in june 2008 ~
results-driven, solutions-focused and detail-oriented professional desiring a challenging and rewarding senior-level sales management / business development role within a dynamic and successfully progressive organization.
ø offer over 18 combined years of solid experience within new business development, sales / marketing, operational management, and entrepreneurial roles, including expertise in territory development, personnel training, and customer relations capacities.
ø proficient at seamlessly blending strong decision-making abilities with solid leadership attributes and successful interpersonal relationship-building techniques, as well as exhibiting exceptional written / verbal communication skills.
ø skillful in setting goals and developing action plans, along with consistently demonstrating outstanding self-reliance toward achieving perfection in all professional and personal endeavors.
ø excel within independent or team-based environments to meet and/or exceed all organizational goals and objectives while contributing intelligent business acumen and sharp troubleshooting abilities.
ø capable of staying focused and maintaining a calm demeanor in high-pressure situations while contributing high quality, diplomatic customer / client services skills, both in person and via telephone.
ø adept at motivating employees to perform to the best of their abilities and delegating tasks to allow individualized work-related confidence, while ensuring the completion of all operational targets and milestones.
ø demonstrate dynamic prioritization and time management skills, including quickly identifying and resolving daily problems in a proactive and productive manner while maintaining exceptional personal and professional work ethics.
new business development / sales and marketing manager northern territory
style caf , lancashire, uk 2000 c 2008
ø oversaw complete management of northern customer base from inception through to on-going training / development activities, product launches, and pricing measures.
ø managed the duties of customer care- and service-based sales / marketing personnel teams to ensure optimal business performance and consistent account development designed to drive new revenue and product line assimilation.
professional experience (continued)
successfully developed a new business territory where market presence was nonexistent, including growing the area to 106 customers turning over $195,000 per month with a gross profit margin of 40%.
efficiently implemented innovative marketing strategies to reduce customer loss and churn by 40%.
territory sales manager
tchibo coffee, manchester, uk 1995 c 2000
ø maintained responsibility for the management of dynamic internal sales targeted at generating new business, as well as growing essential revenues from existing business.
ø supervised an efficient cross-functional team designed to develop a defined geographical area, including overseeing all operational and account aspects, as well as critical new business development efforts.
effectively implemented key marketing strategies utilized to increase brand awareness and support targets consisting of a $12-million annual turnover.
proactively grew business territory by 12% per year.
awarded salesman of the year in 1997 and 1998 for achieving the highest new business figures companywide.
romero s pizza delivery company, manchester, uk 1990 c 1995
ø conceptualized, developed, and implemented a pizza delivery business, including overseeing all recruiting, hiring, and training of a 15-member staff, as well as supervising all operational activities.
ø created effective and unique marketing strategies to raise operational awareness and drive new and existing business growth.
successfully built turnover from $0 to $25,000 per month at a gross profit of 45%.
education and professional training
higher national diploma (hnd), hotel and business management
university of derby at buxton
completed numerous professional sales development and train and trainer courses.
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