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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

Goal-focused leader specializing in driving business growth, building strong teams, handling

key finances, providing world-class customer service, and cultivating a solid brand image with

superior quality eager to offer 13+ years of experience toward maximizing an employer s success.

 

Profile of Qualifications

 

         Integral team player who offers leadership talents with a strong restaurant industry background to boost bottom-line results.

         Top performer who makes decisions to reflect positively on business efficiency and customer satisfaction, along with supporting quality staff recruitment that encourages diversity, low turnover rates, and high levels of company loyalty.

         Out-of-the-box thinker who excels at conceptualizing, creating, and implementing solutions-focused processes, including developing solid industry partnerships while overseeing various initiatives in coordination with multiple stakeholders.

         Excellent communicator who seamlessly interfaces among senior-level staff, restaurant teams, vendors, and customers.

 

Core Competencies

 

   Restaurant Management

   Team Building / Training

   Financial / Budget Control

   Restaurant Sales / Marketing

   Client / Customer Service

   Profit / Loss Responsibility

   Strategic Planning / Analysis

   Inventory / Supplies Control

   Multi-Site Operations

   Payroll / Labor Costs

   Regulatory Compliance

   Safety / Quality Control

 

Career Highlights

 

         Recognized for job performance excellence with recent promotion to Operations Director, including directing seamless recruiting, hiring, and training of management teams for multiple restaurants in compliance with companywide standards.

         Chosen as a key member of the prestigious Chairman s Club for its inaugural 2002 year, as well as again in 2006.

         Increased store profits and operating income for seven consecutive years while serving in the General Manager role.

         Achieved Manager of the Year status in every year as General Manager, including boasting zero manager turnover between 2003 and 2008, as well as 36% team member turnover within a five-year period in a variable college town store.

         Directed a top-performing training store for the company and developed 100+ managers within a short timeframe.

         Elected as 2005 s Revolution training manager, including training teams in newly integrated companywide SOPs.

         Noted as one of only four company General Managers be chosen as a member of an integral culinary team which tested new products in stores, along with liaising among culinary staff to provide critical suggestions on various menu items.

         Honored as a Kitchen Olympics finalist in 1999 and 2000 as Kitchen Manager.

 

Professional Synopsis

 

O Charley s, Inc.                                                                                                                              1997 C 2010

 

Operations Director (2008 C 2010)General Manager (2001 C 2008)Kitchen Manager (1999 C 2001)

Associate Manager (1998 C 1999)Assistant Dining Room Manager (1997 C 1998)

 

         Formulated strategic decisions based on analysis of regular sales summaries and handle all profit and loss responsibilities.

         Utilized broad scope of industry knowledge and dynamic business acumen to direct high-volume restaurant operations, including recruiting, training, and managing teams; monitoring large-scale inventories; and overseeing storewide finances.

         Evaluated restaurant facilities for safety, health, and environmental hazards and / or risks and ensure sites meet internal quality standards, regulatory compliance, and operational guidelines to reduce occupational injuries and financial losses.

 

~ Additional Roles Held Prior to 1997 include General Manager / Company Trainer for JPL Management

Group (Burger King Franchise) and General Manager for Papa John s Pizza (Gaunce Franchise) ~

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