Resume Service
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed
ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!
Yyyyyy x. yyyyyy
Job Posting: Contact Representative (Teleservice Representative)
Address: PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000
Phone: (xxx-xxx-xxxx
Email: abc@xyz.com
Citizenship: COUNTRY
Social Security Number: XXX-XX-XXXX
Core Qualifications
Strategic Planning
Written & Oral Communication Skills
Conflict Management
Organizational Leadership
Productivity/Efficiency Improvement
Multi-Site Operations
Independent Decision-Making
Investigative Skills
Washington s Small Loan Laws
Truth in Lending Act (TILA)
Equal Credit Opportunity Act (ECOA)
Professional Experience
KING COUNTY SHERIFF'S OFFICE - Renton, WA; 6/2008-Present
Administrative
Specialist II;
Salary: $35,360/yr;
1/2009-Present
Supervisor: May Contact - Capt.
Nathan Elledge xxx-xxx-xxxx
Hours: 40 per Week
Contribute
detail orientation and advanced communication skills in responding to public
and employee questions and retrieving voicemail messages on a daily
basis. Exhibit strong organizational abilities in performing data entry
using Microsoft Word for documents and memos for office staff and Excel sheets,
as well as creating and organizing paper files. Every two weeks, batch
time sheets and forward to payroll staff for processing, with strong focus on
accuracy and timeliness.
Communications Specialist; Salary: $37,440/yr; 6/2008-1/2009
Supervisor: May Contact - Tara Murker, 206-296-3311
Hours:
40 per Week
Proficiently provided emergency assistance to the public and to officers on
duty. Communicated directly with various Public Safety personnel
including Law Enforcement Officers, EMS, Fire and other Public Safety
Personnel. On a daily basis, used the Positron Power 911 system to identify
caller via land line, wireless or VoIP phone line. Acquired valuable
knowledge and experience in telephone, radio and computer assisted dispatch and
other communication equipment. In addition, applied knowledge of city,
county, state and federal guidelines, including privacy laws, in a fast-paced,
high-pressure environment.
Applied
advanced communication skills in serving as first point of contact in
responding to emergency and non-emergency 911 calls, operating communication
equipment and dispatching appropriate personnel. Gathered necessary
information by interviewing callers and entering responses into a computer
system. Quickly analyzed the situation and made immediate
decisions. Proficiently determined appropriate procedures and guidelines
to apply to specific calls and situations. Communicated directly with
police mobile units and other emergency agencies by using telephones and
radios. Maintained comprehensive records of calls and actions taken and completed
detailed written reports.
page 1 of 3
Yyyyyy x. yyyyyy
Job Posting: Contact Representative (Teleservice Representative)
Social Security Number: XXX-XX-XXXX page 2 of 3
MEMBERS CLUB AT ALDARRA - Fall City, WA
Server; Salary: $5,000/yr; 5/2004-Present
Supervisor: May Contact - Doug
Kauffman, 425-222-7828
Hours: 10 per Week
Successfully
promote superior service and exceptional customer satisfaction by promptly
providing courteous and professional service in a fast-paced environment. Proactively
maintain up to date on the bar and food menu in order to appropriately assist
customers. Set up the tables for lunch and dinner, as well as golf
tournaments. Develop strong relationships with club members, staff
members and guests to ensure repeat business.
MCCARTHY FINANCE - Lynnwood, WA; 2/000-6/2008
Store
Manager;
Salary: $40,000/yr;
1/2003-6/2008
Supervisor: May Contact - Angela
Williams, 425-775-7500
Hours: 40 per Week
Contributed dynamic leadership skills in managing, mentoring and motivating 7 employees throughout 5 different locations, playing an instrumental role in the development of top performing team members. Directly oversaw all aspects of daily store operations. Strategically plan and coordinate workflow to maximize use of human resources while controlling labor costs and meeting customer needs.
Acquired extensive knowledge and expertise on Washington s small loan laws, including provisions restricting payday loans. I ensured strict adherence to all applicable laws and followed the legal loan limit, fee limit, no-cost term extensions, refinances or rollovers and default charges. I also closely followed military lending laws, Truth in Lending Act (TILA) and Equal Credit Opportunity Act (ECOA).
Conducted comprehensive business reviews on a weekly basis, comparing month to date figures on fees, returned checks and payments for store. Used Cashwise program on a daily basis to process loan, check cashing, and money order sales, as well as prepare weekly and monthly reports including tracking daily, weekly, monthly sales and employee performance. Processed Western Union and MoneyGram wire transfer services and well as print out nightly reports.
Contributed
decisive, motivating leadership skills toward successfully boosting profits 25%
while simultaneously increasing team morale, leading to higher productivity and
retention. Ensured new hires are properly educated on all facets and
phases of company training programs, policies and procedures. Spearheaded
diverse administrative activities including staffing, training and performance
evaluation. Promoted superior service and exceptional customer
satisfaction by promptly resolving issues and preventing escalation.
Assistant Manager; Salary: $XX,XXX /yr; 9/2000-1/2003
Supervisor: May Contact - Angela
Williams, 425-775-7500
Hours: 40 per Week
Actively
supported the Manager in the training and development of employees and maintain
the appearance, systems and organization of the store for maximum financial
performance. Facilitated a positive and productive work environment by promoting
the growth and learning of other team members. Exhibited advanced
communication and interpersonal relation skills in handling customer
transactions professionally, accurately and efficiently. Worked closely with
the Debt Recovery Department for customer debt resolution and to provide
requested paperwork.
page 2 of 3
Yyyyyy x. yyyyyy
Job Posting: Contact Representative (Teleservice Representative)
Social Security Number: XXX-XX-XXXX page 3 of 3
Teller; Salary: $XX,XXX/yr; 2/2000-9/2000
Supervisor: May Contact - Angela
Williams, 425-775-7500
Hours: 40 per Week
Provided exceptional customer service by maintaining professional behavior and by processing transactions quickly, accurately and efficiently. Greeted customers professionally and in a friendly manner. Promptly handled transactions and relied upon to perform cash handling.
MILL CREEK COUNTY CLUB - Mill Creek, WA
Server; Salary: $15,000/yr; 6/1995-8/2004
Supervisor: May Contact - Jim
Burnett, 425-743-1444
Hours: 25 per Week
Performed broad range of duties, including Busser, Server, Banquet Server and Bartender. Proactively built and established key relationships and liaised effectively with senior management, staff and members. On numerous occasions, worked over eight hours in one shift, with shift hours varying anywhere between 5am to 2am.
Education/Training/Certifications
EDUCATION/TRAINING/PROF.
CREDENTIALS/LICENSURES
Shoreline Community College
Shoreline, WA US
Some College Coursework Completed
General Studies.
Technical skills
ADP payroll program, Microsoft Word, Excel and Outlook; Typing Speed: 40 WPM
page 3 of 3
<< Previous Back to Sitemap Next >>
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!