yyyyyy x. yyyyyy

xxx-xxx-xxxx • abc@xyz.com

 

 

solutions-focused leader with master s degree in human resources management and specializing in high-volume operations management, team building, policy / procedure development, benefits administration, budget control, and regulatory compliance eager to contribute 15 years of experience toward optimizing an employer s success.

 

profile of qualifications

 

         top performer who makes decisions to reflect positively on business efficiency, corporate well-being, and staff satisfaction, along with providing quality recruitment that encourages diversity, low turnover rates, and high levels of company loyalty.

         integral leader who excels at hr policy / procedure development, training programming, and benefits administration.

         excellent communicator who plans, prioritizes, and manages tasks to optimize workflow and enhance staff productivity.

         ambitious self-starter who fosters a cooperative working environment by conducting group meetings and individual reviews designed to facilitate valuable team building, improve communication measures, and encourage useful staff feedback.

 

key areas of expertise

 

employee relations                  operations management                        financial management                    regulatory compliance

team / morale building           staff benefits administration                 business communications             strategic analysis / planning

training / development          policy / procedure development           supply chain management             major contract negotiations

 

career highlights

 

         successfully analyzed budget overage and developed control programs to lower costs by 25%, along with proficiently preparing yearly budgets for non- and for-profit organizations to include reporting detailed activities to boards of directors.

         increased revenues 40% within 1^st year of tenure by strategically planning and implementing innovative marketing campaigns.

         administered a $2-million budget as hr / operations manager, and negotiated major contracts with fortune 500 companies.

         improved profits by 25% within a company s large-scale commercial division by performing proactive trends analysis.

         collected $250,000+ within 1 year by developing and implementing new industry software.

 

professional synopsis

 

         applied dynamic leadership talents toward developing and implementing comprehensive hr processes, policies, and procedures, including drafting an employee manual and marketing campaign for i love ny gateway information center.

         drove business growth by recruiting, interviewing, hiring, and training top-performing staff members across multiple fields.

         contributed sharp analytical abilities toward administering internal / external controls, managing accounting, evaluating and controlling budgets, negotiating lucrative contracts, handling payroll, and directing targeted market placement efforts.

         utilized broad scope of industry knowledge to direct benefits administration processes, along with managing osha compliance, developing msds safety programs, and implementing hr management systems and organizational flow charts.

         ensured seamless company processes by interfacing between staff and management regarding hr and employee relations issues.

         played a vital role in identifying natural strengths of existing staff to increase effectiveness of team members, along with serving as a proactive coach, consultant, and advisor in dealing with employee training / development issues.

         optimized organization efficiency by managing business pc computer applications and network administration.

 

professional experience

 

operations manager, gti landscaping & property management                                                                              2005 c 2010

operations manager, gowett sanitation & waste removal, inc.                                                                               2001 c 2005

supervisor, adirondack regional tourism council                                                                                                      1995 c 2001

 

education & professional development

 

master s degree in human resources management (shrm)                                                                      villanova university

associate s degree in business                                                                                          fashion institute of fort lauderdale

 

six sigma green belt / organizational effectiveness certificate                                                                 villanova university

 

licensed real estate sales associate / real estate broker                                                                                  state of new york

 

 

yyyyyy x. yyyyyy

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am excited to build a rewarding career with your company, and am confident that my broad range of professional skills can help to achieve your key objectives.  i can offer 15 years of solid experience in operations management, team building / training, financial administration / budget control, and strategic planning / analysis, and am well-versed in all facets of supply chain management, contract negotiations, regulatory compliance, and business relations.

 

to complement my background, please note that i hold a master s degree in human resources management (shrm) from villanova university and an associate s degree in business from the fashion institute of fort lauderdale.  i also achieved my six sigma green belt and organizational effectiveness certificate from villanova university.

 

most recently, as operations manager for gti landscaping & property management, i applied my dynamic leadership talents toward handling all aspects of internal operations, including staff recruiting / training, finances / budgeting, and strategic marketing, as well as complying with osha and msds policies and negotiating major contracts with fortune 500 companies and suppliers.  within this role, i successfully developed and implemented targeted hr policy manuals and benefits programs, along with increasing profits 35% within the company s commercial division via accurate trends analysis.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience and business accomplishments.

 

you will find me to be a results-focused professional who can contribute a track record of organizing complex business projects, defining priorities, and meeting goals.  in addition, i can recruit, develop, and manage teams within deadline-driven environments while streamlining operations and hr processes to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing from you, and thank you in advance for your consideration.

 

sincerely,

 

 

 

joann gowett