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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
career objective
driven manager, result oriented, strong with compassionate supervisory skills and the ability to lead by example seeking a challenging position as operations director.
profile
results-driven operations director with over ten years management experience, extensive knowledge of sales, marketing strategies, employee development, and driving profits. in-depth expertise in establishing new offices, increasing sales, hiring, advertising, negotiating contracts and development of employees. superior management skills with proven results. strong hands on sales experience; organize and implement strategic management programs to ensure company profits and motivate staff. multi-tasker with focus.
professional experience
ipacksolution
director of operations 2006-present
- serving as head of traffic department, lead staff of 15; negotiate successful rates with trucking companies to improve company profits, handle imports and clear shipments through customs.
- effectively identify and capitalize on sales opportunities.
- consistently ensure delivery of quality customer service vital to sustaining and growing business; act as managing national liaison with sales teams.
- successfully assist company executives in effecting change by mapping short and long term growth; design and organize vendor presentations for issa,plma, and cdi trade shows.
- increased sales growth from 1 million to 26 million in two years.
- recognized as superior national sales coordinator for over 25 sales representatives
pc-pros, inc.
office manager 1998-2006
- cost-effectively manage purchase negotiations and facilitate productive vendor relationships to achieve competitive pricing and boost bottom-line profitability
- sharp business acumen and experience in managing broad scope of operations, from sales/marketing, customer service and hr to procurement, vendor relations and accounting/finance.
- proficiently process customer purchases and return authorizations to ensure client satisfaction.
strategically planning and coordinating marketing to increase company client base.
biagio, inc.
office manager 1994-1998
oversaw incoming inventory/shipments invoices, purchase orders, accounts payable and receivable for quality assurance.
developed product quality and ensured shipment accuracy through diligent monitoring of incoming vendor deliveries and purchase orders.
effectively responded to customer inquiries and addressed concerns to ensure high satisfaction levels.
proficiently handled troubleshooting with factor reports, status of collections, and proof of deliveries.
~ prior background ~
duratec international, inc. 1989-1994
sherson lehman hutton, inc. 1986-1989
education
queens college, new york, ny
bachelors of arts in psychology
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