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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile professional eager to contribute comprehensive background toward actively supporting the employer in optimizing performance.

 

profile

 

  • talented professional offering solid and progressive experience in business management, employee developing, sales operations, and customer service capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • consistently earned top ranks in sales performance in every position held by bringing revenues, profits and market share to new heights.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • dynamic communication, presentation, problem solving, and relationship management skills.

 

professional experience

 

assistant manager enterprise rent-a-car                                                                      2008-present

  • sharp business acumen and experience in managing broad scope of operations for two rental offices, from fleet growth and income per car growth to employee development and inside/ outside sales.
  • drive overall fleet growth by 50% and income per car by 10% in the fiscal year 2010.
  • facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; led district in customer service ratings.
  • serving as primary trainer, produced high-quality sales personnel consistently finishing in the top third of the promotional matrix.  

 

leader business solutions international                                                                           2007-2008

  • successfully steered sales operations to generate high volume growth and revenue; recognized as #1 of a 50-member sales force nationwide on two campaigns.
  • effectively hired, trained and directed sales staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.
  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

professional education


degree in sports management endicott college                                                                          2008

 

motivational workshops


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