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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
financial and banking professional eager to contribute expertise in sales, operations, branch management, customer service and communications in a banking center manager assignment.
career profile
ø over 17 years of banking and financial operations leadership experience.
ø adept in all facets of administrative assistance, securities sales and coordination.
ø knowledgeable in branch management, staff supervision and customer service.
ø skilled in transactions, audits and bookkeeping.
ø comprehensive knowledge of financial performance issues.
ø excellent communication skills and proven capacity to interface with diverse groups.
ø focus on quality assurance, customer satisfaction and process improvement.
ø notable record of producing efficiencies and cost reduction.
ø highly-organized multi-tasker with strong detail orientation.
ø outstanding communications and presentation skill sets.
professional experience
bank of america 1993 - 2010
banking center manager, bowie, md (2009-2010)
oversaw daily business operations.
directed and coached team members.
banking center manager, crofton, md (2008-2009)
see above job description.
assistant branch manager (2007-2008)
supported branch manager in daily activities.
audited various procedures and supervised tellers.
provided customer service.
teller supervisor/commercial teller/teller (1993-2007)
executed banking transactions, processed cash shipments and settled atms and vault.
performed withdrawals, deposits and payments.
sold bank checks and money orders.
education
international beauty school
graduated
woodlawn senior high school
graduated
other experience
the place 1991 - 1993
cashier/keno sales/barmaid
h.s. pabla, m.d. medical office 1988 - 1991
bookkeeper
provided money management for this doctor s office, including accounts payable, daily posting to accounts, clerical support and data oversight.
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