Administrator ~ Program/Project Coordinator ~ Office Manager

 

 

Ø  Offer several years of comprehensive background in administrative operations and program management, with areas of expertise ranging from staffing/training/team leadership, fisxxxxxxl analysis, management reporting, and recordkeeping to communixxxxxxtions, client/public/vendor relations, event planning, cross-functional stakeholders collaboration, and grant research/administration.

Ø  Optimize utilization of human and financial resources through proactive workflow planning/ coordination and budget administration.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability; expertly steer projects to meet critixxxxxxl deadlines.

Ø  Dynamic communixxxxxxtion, presentation, relationship building, and problem-solving abilities.

 

 

Mothers Against Drunk Driving (MADD) Bay Area C Oakland, XXXXXX                                2008-Present

Program Coordinator/Office Manager

Spearhead and collaborate in broad-scope programs and initiatives supporting MADD s mission of eduxxxxxxting public in drunk driving-related issues as well as supporting victims; includes organizing, scheduling, driving, and participating in programs, panels and events.

Successfully direct staff of 4 administrative volunteers in all areas of office operations; provide quality senior management assistance with meeting scheduling, event planning, recordkeeping, and correspondence/communixxxxxxtions as well as maintain database of membership, victims and/or donors.

Manage supply/equipment vendor and building management relations, including requisitioning of services; proficiently review bills and invoices and prepare requests for payment subject to management approval.

Contribute dynamic leadership skills toward recruiting, training and directing volunteers, with accountability for managing over 200 area-wide volunteers annually; additionally recruit facilitators and speakers.

Efficiently maintain volunteer time records as well as supporting program/event materials.

Expertly administer Federal/State grants, including filing reimbursement reports, analyzing expenses and compiling/producing detailed reports/statistixxxxxxl information.

Establish, cultivate and manage strategic network of community members, schools, law enforcement agencies, public officials, and related prominent community leaders.

Actively represent organization at news conferences and public appearances throughout the Bay Area; further boost target market presence by planning, organizing and managing events/luncheons for multiple Bay Area Counties, with as many as 500 law enforcement officials/personnel in attendance.

Productively organize/conduct eduxxxxxxtional programs presented to over 30 schools and reaching 6K students throughout area.

Actively represent DUI victims at court hearings and facilitate monthly support groups.

Expertly coordinate/liaise between volunteers and 67 law enforcement agencies to achieve objectives at DUI sobriety checkpoints.

 

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Volunteer Center of Xxxxxx County                                                                                        2007-2008

Retired Senior Volunteer Program Coordinator (2008)

Client Services/Administrative Assistant (2007-2008)   

  Contributed advanced communixxxxxxtion skills toward acting as first point of contact in responding to customer inquiries and directing them to the appropriate department.

  Steered all aspects of front office management including maintaining inventory and equipment and implementing policies as directed by CEO and CFO.

  Exhibited solid leadership qualities in motivating, training and scheduling volunteer staff.

  Applied sharp organizational and multitasking abilities toward effectively coordinating and leading a collaborative team of over 1K volunteers.

  Managed annual organization donation mailing to 6,000 potential donors and innovatively co-created the organization s brochure.

  Relied upon to manage large xxxxxxsh transactions from intake through bank deposit and tracking of income and expenses; cost-effectively monitored budgets, created reports and documented detailed records.

  Effectively planned and coordinated schedules for CEO and COO, with full accountability for scheduling board meetings and producing necessary documents for members review.

  Proficiently organized and executed 2007 Spirited of Giving program and oversee the donation of 2,500 backpacks to low income students.

 

La Costa Resort and Spa                                                                                                       2002-2007

Administrative Assistant

Launched administrative xxxxxxreer by providing quality support to management in all areas of office operations, from front desk functions to general clerixxxxxxl.

Consistently delivered world-class service in interfacing with clients, playing solid role in maximizing satisfaction levels vital to sustaining and growing business.

 

Additional Background as Early Development Teacher, 2002-2007, and Special Needs Instructional Aide, 2000-2002

 

 

BA, Sociology/Social Work - Xxxxxx State University, Fullerton (Fullerton, XXXXXX)

AA, Sociology - Mira Costa College (Oceanside, XXXXXX)

 

 

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