Yyyyyy x. yyyyyy

Highly Skilled General Management Professional

Customer Service / Purchasing and Procurement / Inventory Control / Leader in Safety Training

Highly Experienced Manager with expertise in guiding fundamental growth in the Water Sports / Automotive Industries.  Track record of leading a high-volume, fast-paced operations while maintaining operating and labor costs, and driving process improvements in operational standards resulting in increased revenue and efficiency.  Seeking a management position with a progressive organization that values visionary leadership and dedication to customer service.

Professional Profile

w  Ability to drive management and training initiatives for employees of all levels; integrate employee appreciation strategies to secure loyalty and productivity.

w  Highly knowledgeable in safety training and OSHA requirements; ensure compliance at all times and routinely perform safety audits to maximize safety behavior.

w  Track record of performing business process analysis to drive improvement in productivity and profitability; implemented key performance changes to increase profitability by 20%.

w  Instituted a lucrative employee bonus program that increased mechanics efficiency from 65% to 77% and drove increase in profit on warranty repairs by over $100K.

w  Oversee marketing and advertising efforts, study demographic and industry data, and maintain relevant knowledgebase of current industry products and trends.

Professional Experience

 

Aloha Auto Body, Aloha, Xxxxxx (2008 to Present) C Auto Body Estimator

Inspect damage for insurance claims processes; provide outstanding customer service and interact with insurance company representatives to answer inquiries.

 

Marine Survey Associates, Xxxxxx, Xxxxxx (2006 to Present) C Owner/Part- Time

Perform inspections for motor yachts and fiber glass vessels, provide accurate and detailed inspection reports for brokers regarding condition of  yachts.

           

Bridge City Watersports, Inc., Wilsonville, Xxxxxx (2005 to 2006) - Parts & Warranty Manager

Oversaw day to day activities of 7 employees; performed purchasing and inventory control, hired, trained and mentored staff and managed $12MM in annual sales.

 

Marine Surveyors, NW, Xxxxxx City, Xxxxxx (2002 to 2005) - Owner/Operator

Fisher Ernst Group, St. Paul, Xxxxxx (2002 to 2003) - Service Department Manager

Lake Powell Resort & Marinas, Lake Powell, Utah (2000 to 2002) - General Manager

Alumaweld Boat Company, Medford, Xxxxxx (1997 to 2000) - Sales Rep, Rocky Mountain Region

Tollycraft Motor Yachts, Inc., Kelso, Washington (1993 to 1997) - Service/Warranty Manager