yyyyyy x. yyyyyy                              0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

                                                                                                                                                                    

objective

dedicated and well-organized individual, with banking, retail and government experience, seeking workforce re-entry as an administrative assistant or a customer relations representative.

 

career profile

ø  over seven years of career experience.

ø  most recent assignment in the banking sector.

ø  deliver exceptional customer service.

ø  well-organized multi-tasker with outstanding detail orientation.

ø  proven communications abilities.

ø  proficient in advanced business software applications.

ø  outstanding interpersonal skill sets.

ø  full-time homemaker seeking to establish a new career.

 

professional experience

first national bank towers, lafayette, la                                                                                     most recent

receptionist

         recruited to perform wide-ranging administrative duties.

         rapidly learned essentials of retail banking sector.

         served as initial point-of-contact for customer base.

         greeted customers and established positive relationships.

         ensured transfer of communications to appropriate personnel.

         established reputation for accuracy and timely completions.

         handled telephone inquiries in highly professional manner.

 

sears, lafayette, la                                                                                                                     1999 c 2000

retail associate

         retained to facilitate retail operations.

         assisted in merchandising efforts.

         gained knowledge in product presentation.

         helped administer inventory control.

         performed business development and direct sales.

         delivered exceptional customer service.

 

wal-mart, crowley, la                                                                                                                   1997 c 1998

retail associate

         performed duties as above.

 

opelousas police department, opelousas, la                                                                               1993 c 1996

communications officer/dispatcher

         monitored and answered multiple communications lines to dispatch officers.

         additionally, assigned to answer 9-11 emergency lines.

         logged in police traffic stops and verified license numbers/plates.