career profile

 

ambitious, goal-driven <<industry>> professional with skills in event management, catering and conference services, non-profit fundraising and program design, client relations, event vendor management, and project planning. expertly handle client accounts, modifying supply with demand and consistently satisfying clients with superior organizational, time-management, and attention to detail. strong ability to build strong client and vendor relations, across assessment of individual needs of clients and vendors offering astute analysis and quick resolution of each issue. undeniable ability to develop lasting interpersonal relations; in-depth experience understanding corporate needs and educating / training personnel appropriately. keen understanding of the importance of accuracy, integrity, and professionalism in the success of any enterprise; excel in fast-paced and dynamic business environments.

professional experience

 

manager of event production , 2007 - present

the christian broadcasting network, virginia beach, va

         directed the success of 100-member team and an annual fundraising budget of $2mm for the major gifts department/non-profit.

         liaise with vendors as necessary for event specifics including   accommodations, catering, artistry, set design, audio visual, airline, cruise ships, and travel agencies.

         handle travel arrangements; acquire visas and passports for overseas trips to italy, israel, china, cambodia, thailand, ukraine, peru, india, costa rica, and france.

         travel to various venues to ensure facilities meet the needs of the event including vip and partner housing and room set up, audio-visual needs and set design requirements.

         promote events through various marketing media including invitations, appeal concepts, commitment cards.

significant accomplishments:

-         streamline annual calendar including 4 major events with 500+ attendees, 5 overseas vision trips with 100+ attendees, field representative training, and christmas event.

-         selected as employee of the month (may 2008).

-         received the president's award for excellence (december 2008).

conference planning manager/director of catering, 2005 - 2007

founders inn and spa-virginia beach, va

         inspected event facilities to ensure that they conform to customer requirements.

         directed the professional success of 35+ staff and addressed any concerns immediately.

         maintained records of event aspects, including financial details; review event bills for accuracy, and approve payment.

         met with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.

         monitored event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.

         organized registration of event participants.

         developed programs, agendas, budgets, and services according to customer requirements.

         read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.

significant accomplishments:

-         deemed manager of the year (2006).

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director of conference and catering services, 2004 - 2005

the mountain view grand resort and spa-whitefield, nh

         led 35+ staff in reaching expectations of clients and management.

         met with clients prior to actual event to go over details and ensure event is executed in excellence.

         verified that sales goals were met and exceeded and consistently investigated the cause of fluctuations in profits and losses.

         structured standard operations procedures for departmental efficiency.

         handled multiple client relations variables such as bookings, inquiry calls, outside sales calls, and oversight until the end of the event.

         enhanced professional development of clients through effective training courses.

         utilized proven writing ability to draft proposals, contracts, catering menus, brochures, meeting room diagrams, area maps, recreational and spa directories.

significant accomplishments:

-         selected as employee of the month (april 2004).

 

conference manager, 2003 - 2004

nantucket island resorts, nantucket, ma

         oversaw the specifics of group bookings such as room availability and special requests, food and beverage minimums, and banquet contracts.

         managed conference details including space requirements, publicity, time schedule, food service, and amenity delivery.

         liaised with sales and marketing departments to maximize efforts to increase revenue.

significant accomplishments

-         utilized proven sales ability to convert inquiries into actual facility sales for 4 properties.

 

assistant general manager, 2001 - 2003

cosi inc., washington, dc

         scheduled 4 managers and 40 staff members and advised them in all matters pertaining to their assigned duties.

         handled financial transactions such as reconciling deposits and bank statements, and assessed weekly sales goals through profit and loss statements.

significant accomplishments

-         boosted restaurant s annual sales by 14% through effective budgeting, marketing, and training staff to operate at a more efficient level.

-         consistently delivered stellar client relations to high profile customers such as the senate and house congressional committees.

 

***additional experience as kitchen manager/pastry chef (seasonal) for tides inn by the sea; pastry chef for woodstock inn and resort, and assistant manager of sales for buffalo athletic club***

education

bachelor of elementary education, houghton college, houghton, ny

tips certified

train the trainer, servesafe

 

 

 

 

 

 

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

it is with great confidence that i offer my years of management-level experience and strong operations management ability in event management, catering and conference services, non-profit fundraising and program design, client relations, event vendor management, and project planning. as i pursue the <<position title>> within <<company name>>, i recognize that my credentials and experience would greatly assist in reaching future goals and objectives.

 

i am seeking a position within a fast-paced office in which my management experience and extensive work coordinating events and fundraisers would be fully utilized. in addition to my ability to coordinate the logistics of multifaceted day-to-day event planning activities and special projects, i am certain that my proficiency in office applications, along with my ability to communicate with internal and external personnel, stakeholders, and clients would be an asset to your team.

 

my duties as manager of event production consist of coordinating operations of a complex, interrelated, and interdependent nature, where unknowns and numerous contingency factors were involved. with this experience, i formulate policies and procedures relevant to daily operational and special organizational program based on information of a conceptual nature from varied and complex sources. with vast knowledge of the principles and techniques of event management including organization, planning, staffing, training, budgeting, and reporting, and a strong background in fiscal planning, budgeting, and management that i bring to your organization.

i am an efficient team player who can be depended on to roll up her sleeves when the going gets rough. i bring to the table exceptional organizational, time management and problem solving skills and a proven capacity for meeting company objectives and demands with a high degree of tenacity. coupled with a flair for creativity and ability to critically evaluate situations, i feel confident that i have what it takes to hit the ground running and strengthen your organization.

if you feel there is a mutual interest, i would welcome the opportunity to meet with you to learn more about your company, the requirements of the position, and how my qualifications would be a good fit.

 

thank you in advance for your time and consideration. i look forward to hearing from you soon.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

enclosure