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yyyyyy x. yyyyyy
1511 ashland dr. xxxxxx,
xxxxxx xxxxxx
xxx-xxx-xxxx abc@xyz.com
driven technology professional seeking a challenging entry-level position as it director, where expertise in computer technology, network administration, and strong leadership skills will prove instrumental to company success.
career profile
- a results-oriented it professional with over eleven years experience in systems administration, technology troubleshooting and client services.
- in-depth expertise in maintaining information technology systems, including both the building and administering computers, servers, workstations and fiber networks.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- proven ability to lead and motivate team members to ensure company success and customer satisfaction.
- track record for diagnosing complex problems and consistently delivering effective solutions.
- dynamic communication, negotiation, presentation and relationship management skills.
- skillful at performing independently or within a team to exceed all operational goals and objectives.
- demonstrated a team player attitude in enthusiastically soliciting and accepting additional challenging projects in support of company objectives.
- background in web design, programming languages, hardware, software and networking.
professional experience
job title optimum computer solutions 2006-present
- recruited to revamp company servers from problematic system degradation to stable systems able to handle high volume business.
- successfully transformed network room into new datacenter and solely handled the transition of all customers to the new facility.
- actively assisted customers in the adjustment process from old to new networking systems.
- consistently ensured delivery of quality customer service vital to sustaining and growing client accounts.
- serve as sole company administrator for large network and systems; restore customer faith in company products and services.
- effectively save company $100k monthly in potential revenue losses and generated additional revenue of $10k per month.
- act as project manager for new infrastructures, building all hardware, supervising networking set up and serve room construction.
- consistently provide additional customer support regarding website design, programming and email systems.
communications contractor department of defense 2005
job title optimum computer solutions 2005
self employed web-host the worldzone group 1997-2005
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