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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
skilled information technology professional with in-depth experience serving a major professional services firm in technology project management, senior management advisement, staff supervision, operations and process analysis, seeking to utilize abilities in a challenging senior information technology infrastructure engineer role.
career profile
ø 20+ years of experience in enterprise-wide technology operations, process and procedure improvement and project supervision.
ø notable mentor and coach with proven capacity to develop professional personnel.
ø experienced global team leader and facilitator.
ø provide innovative solutions to c-level management and stakeholders.
ø well-versed in system analysis, migration, improvement and application recertification.
ø self-driven and effective specialist with strong decision-making and evaluation skills.
ø skilled project and operations specialist well-versed in working under pressure.
technology skills
lotus notes, domino, novell, microsoft office suite
professional experience
pricewaterhousecoopers llp/price waterhouse llp 1990 - present
infrastructure lead senior manager, tampa, fl (2008-present)
chosen to lead infrastructure development team on multiple projects.
managed messaging work stream, transition from lotus to outlook, and stmp services for diamond consultants acquisition, which was largest acquisition in firm s history,
led messaging and collaboration of bearingpoint acquisition, notes/domino upgrade and move to integrated st project.
serve as advisor to company executives on collaboration space as well as global custodian for major global firm wide product standards.
prioritize global projects list for united states in support of determining worldwide budget.
presenter to network technology advisory group (ntag), including cios and other leadership.
il/owner of iphone project, which includes lab set-up/testing using ibm notes traveler and good technology, as well as presentation to cio for pricing direction.
additionally, serve as il/owner of email archiving research project, requiring vender interaction, pricing determination, roi, presentation to management and providing recommendations.
selected to serve on ibm global customer partnership council (gcpc) steering committee.
also serve on global standards committee and contribute to global service meetings.
have developed in-depth relationships with major xlos and global leaders.
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yyyyyy x. yyyyyy
page two
system services architecture & design team senior manager, tampa, fl (2005-2007)
acquired and negotiated pricing for zipmail for firm, providing multi-million-dollar savings for firm in storage of production, backup and laptops and security costs annually.
to assure successful project, led divestiture of hawaii office for all collaboration technologies and managed sametime 7.5.1 upgrade, additionally providing concurrent management of sow with ibm.
directed notes/domino 7.0.2 upgrade.
worked closely with vendors (ibm, mk net works).
participated in global ed meetings regarding group management.
oversaw global test of sametime integration with ed-sow management with ibm.
messaging & collaboration design & strategy team senior manager, tampa, fl (2002-2005)
supervised mcs-to-pwcc recertification in order to remediate over 14,000 identifications and more than 10,000 applications.
technical lead for migration of notes/domino to r6.
provided enhanced notes security and deployed authentication model for mail on portal and notes.
developed project management guidelines and coached team.
managed projects for collaboration team.
gts notes team member manager, tampa, fl (2000-2002)
directed team of six personnel which doubled server availability, as well as eliminated 43 redundant domino servers during consolidation project, saving $1.2mm.
supervised separation of 10,000 unifi, fas, gbpo and mcs applications in preparation for their divestiture.
developed and implemented data center migration and over 250 servers to tampa facility.
prepared three divestiture projects affecting more than 17,000 employees and 10,000 applications, including separations and identification recertification.
tested and rolled out domino administration process for united states operations.
gts notes team member supervisor, tampa, fl (1997-2000)
key participant in pricewaterhouse, coopers and lybrand merger and recertified over 60,000 personnel identifications and application remediations.
managed cost-saving projects for messaging and groupware applications.
tampa practice & key it center support, tampa, fl (1996-1997)
managed various projects to reduce cost and process complexity.
supported southeastern offices on notes, novell, desktop and network technologies.
achieved 100% availability for email via notes clustering in united states.
finance t&e supervisor, philadelphia, pa (1996)
directed team of five personnel to streamline processes and cut down on overtime.
finance internal accounting, tampa, fl (1993-1995)
streamlined accounts payable process and reduced headcount by one.
reconciled philadelphia regional expense account and identified over $750,000 due firm.
finance internal accounting, richmond, va (1990-1993)
facilitated vendor payments and performed forecasting, reporting and various other tasks.
education
eckerd college, foundations of leadership course
hillsborough community college, preparatory courses
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