Yyyyyy x. yyyyyy                                                  

Job Posting:  Administrative Specialist, Grade 12, MW/DE-09-FA-0025-KJD1

Address:  0000 xxxxxx xxxx , xxxx , xxxxx 00000                      

Phonexxx-xxx-xxxx

Email:  abc@xyz.com

Citizenship:  United States of America

Social Security Number:  220-70-9465

 

 

 

Core Qualifications

 

Account and Project Management

Organizational Leadership

Employee Training/Development

Strategic Planning

Performance Optimization

New Business Development

Budgeting & Finance

Crisis Management

Productivity/Efficiency Improvement

Multi-Site Operations

Joint Ventures & Alliances

Consensus Building & Teaming

Decision-Making

Oral & Written Communication Skills

Research & Analysis

Negotiation & Presentation

 

 

Professional Experience

 

Securitrust Corp. dba Securitrust Mortgage - 5132 Dorsey Hall Drive, Ellicott City, MD 21042      

Supervisor:  N/A

Hours:  60 per Week

Owner/Founder; Salary: N/A (all revenue reinvested); 6/2007-Present

 

Proactively conduct comprehensive review and analysis of the feasibility of establishing a new brokerage.  Relied upon to lend expertise in orchestrating start-up and launch the business, overcoming challenges presented by the mortgage meltdown and producing $12K in monthly revenue.  Prepare and conduct a PowerPoint presentation hosted by the ACS Financial Readiness Program on the impact of credit on finances to staff at Fort Detrick, MD.

 

Contribute dynamic leadership skills in managing all aspects of daily operations, with full accountability for development and implementation of strategic business plan.  Cost-effectively allocate, administer and oversee budget.  Successfully build, launch and develop start-up company; handle all aspects of incorporation, trademark, IRS filing, compliance procedures, insurance and bonding.  Apply and receive licensing in MD, DC, VA, and FL, as well as FHA mini eagle, VA loan, and investor approvals. 

 

Strategically plan, coordinate and facilitate IT activities, including configuring computers and software, secured web hosting, domain, website, and e-mail accounts.  Innovatively design, develop and launch targeted marketing plans including brochures, fliers and advertisements for print. 

 

Proficiently consult with clients on appropriate mortgage products and ensure due diligence in loan origination and file processing, exhibiting strong detail orientation and organizational skills.  Successfully promote superior service and exceptional customer satisfaction by promptly resolving issues and consistently maintaining excellent communications.

 

 

page 1 of 5

Yyyyyy x. yyyyyy                                                  

Job Posting:  Administrative Specialist, Grade 12, MW/DE-09-FA-0025-KJD1

Social Security Number: XXX-XX-XXXX                                                                                  page 2 of 5

 

 

Fairfield Financial Mortgage Group Inc. - 9681 Business Center Drive, Rancho Cucamonga, CA 91730

Supervisor:  May Contact - Gerald Gensel, 909-238-2950

Hours:  40 per Week

Account Executive; Salary: $28,000/yr; 6/2006-6/2007

 

Contributed to business development by using proactive prospecting techniques to produce new customers.  Generated business for the newly-opened California Regional Office via marketing, visitation, loan officer training and development.  Significantly increased loan submissions by conducting and attending a variety of client functions.  Worked remotely from Maryland location.

 

Applied sharp business acumen and leadership qualities in managing pipeline of loans with value in excess of $40M secured through marketing loan products to mortgage brokers.  Actively built and established a strong network of relationships with 700+ loan officers across the nation.  Calculated borrower eligibility by thoroughly analyzing detailed credit reports, illustrating strong attention to detail and analytical skills. 

 

Successfully identified and determined appropriate risk grade, pricing, and programs (Fannie Mae, FHA, Private Investor) through appropriate analysis and application of underwriting guidelines to tailor to each borrower s unique situation.  Conducted detailed review and analysis of submitted files to ensure accuracy and completion, and maintained close contact with clients throughout file processing until funding.  Innovatively designed, developed and launched targeted marketing plans including delivering materials via mass email and visitation for roll out of new products and to educate on existing products. 

 

 

American Home Loans - 6 Hutton Center Drive - Santa Ana, CA 92707

Supervisor:  May Contact - Jeff Bean, 410-610-7169

Hours:  40 per Week

Account Executive; Salary: $66,000/yr; 4/2005-6/2006

 

Effectively signed 54 approved brokers in multiple states during 14-month tenure.  Exhibiting strong initiative and industry expertise, launched new mortgage products and funded $10M in last six months despite an increasing rate market.  Worked remotely for Santa Anna office when Columbia Office closed.  Boosted business and performance for newly-opened regional office in Columbia, MD through active and targeted marketing, visitation, and loan officer training.  Closely analyzed and interpreted credit reports to determine borrower eligibility and applied underwriting guidelines to define risk grade, pricing, and eligible Fannie Mae, FHA, and Private Investor programs, demonstrating exceptional project management and multitasking abilities in achieving goals and timelines.  Designed engaging PowerPoint presentations for roll out of new product lines and delivered to brokers for training and development. 

 

 

Option One Mortgage Corp. - 22630 Davis Drive - Sterling, VA 20164

Supervisor:  May Contact - Jeff Bean, 410-610-7169

Hours:  40 per Week

National Account Executive; Salary: $69,000/yr; 4/2004-4/2005

 

Forged and developed integral partnerships with 27 national accounts and successfully managed a pipeline supporting 123 loan officers.  Submitted 35 applications per day and funded 10-30 units per month.  Appointed to serve as a primary liaison between banks approved in national accounts and their borrowers to ensure applications were referred to OOMC.  Trained, mentored and motivated loan officers, playing an instrumental role in the development of top performing team members.  Ensured loan officers are properly trained on technology and loan products to present to borrowers and appropriately determine eligibility, risk grade, pricing, compliance to state specific procedures/regulations, and adherence to underwriting guidelines on referred loans. 

 

page 2 of 5

Yyyyyy x. yyyyyy                                                  

Job Posting:  Administrative Specialist, Grade 12, MW/DE-09-FA-0025-KJD1

Social Security Number: XXX-XX-XXXX                                                                                  page 3 of 5

 

 

Conducted comprehensive review and analysis of submitted files to optimize accuracy.  Collaborated directly with loan officers throughout processing until loan funding to promote productivity and efficiency.  Traveled to territory in MS and TN on a biweekly basis to provide clear, consistent visitation with clients for training and development.  Handled weekly production inspections and reviewed follow-up system progress. 

 

Prepared and attended various client functions to generate increased loan submissions.  Generated and delivered monthly status reports to clients to inform them of news and updates.  Performed thorough needs assessments of clients on a quarterly basis to identify changing conditions that may alter productivity.  Submitted recommendations directly to the Sales Manager regarding new products and pricing based on needs assessment and local market trends. 

 

 

Commonwealth Home Loans LLC - 11694 Sudley Manor Drive - Manassas, VA 20109

Supervisor:  May Contact - Joseph Fleming, 703-392-9393

Hours:  40 per Week

Senior Vice President of Operations; Salary: $75,000/yr; 8/2003-4/2004

 

Recruited to revitalize and restructure a newly established brokerage.  Proactively identified and generated key referrals for new business and delivered $100K in net profit by restoring a damaged relationship with an affiliate real estate company.  Transformed a $50K loss into a net profit of $220K within only four months. 

 

Strategically maximized business opportunities by initiating, cultivating and maintaining proactive relationships with key contacts within the lending, title and real estate brokerage industries.  Contributed solid leadership qualities in managing all aspects of daily operations including expense control, purchasing, marketing, and payroll.  Successfully secured FHA mini eagle, VA loan, and investor approvals with wholesale lenders for loan submission and funding, further illustrating strong industry knowledge and experience. 

 

Effectively planned, coordinated and streamlined workflow from origination to investor funding for conventional, sub-prime, FHA and VA loans.  Directly oversaw five loan officers and one processor to ensure strict compliance with all state and federal lending laws including RESPA/Virginia Code.  Defined, developed and implemented a quality control program for all loan applications through post-closing including updated custom disclosures added to Calyx Point LOS. 

 

 

Anvil Mortgage Corp. - 1801 Rockville Pike Suite 350, Rockville, MD 20852

Supervisor:  May Contact - Maria Roe, 301-881-1800

Hours:  40 per Week

Processing Department Manager/Loan Officer; Salary: $35,000/yr; 10/2002-8/2003

 

Closed an average of 50 loans per month, applying sharp business acumen and sales techniques.  Enhanced efficiency while reducing operating expenses 20% by thoroughly training loan officers and processors in proper loan origination and file submission procedures.  Promoted to manager within one month due to exceptional performance. 

 

Spearheaded the training, development and supervision of processing staff and directly coordinated loan officer activities to maximize performance and ensure due diligence and compliance performed on each file.  Proactively planned and coordinated closings with lenders, title companies and clients. 

 

Exhibited advanced communication and interpersonal relation skills in conducting detailed workshops for re-training of loan officers and processors.  Drafted, delivered and implemented department policies and procedures to optimize productivity and efficiency.  Proposed, set up and staffed a post-closing department. 

 

page 3 of 5

Yyyyyy x. yyyyyy                                                  

Job Posting:  Administrative Specialist, Grade 12, MW/DE-09-FA-0025-KJD1

Social Security Number: XXX-XX-XXXX                                                                                  page 4 of 5

 

 

Relied upon to lend expertise in presiding over an FHA audit and submitted required supplements in accordance with auditor instructions.  Proficiently built, established, maintained and repaired quality relationships with lenders.

 

 

Saint Ambrose School - 3107 63rd Avenue, Cheverly, MD 20785

Supervisor:  May Contact - Lucille Vendemia, 301-773-0223

Hours:  40 per Week

Teacher, Junior High Mathematics/Computers; Salary: $33,000/yr; 3/1993-6/2002

 

Proactively contributed to the development of programs that enhanced student evaluation, parent involvement and overall academic success.  Chosen to participate on a 12-month task force that initiated necessary actions to receive state accreditation by year s end.  Successfully prepared and submitted qualifying information to receive over $8K in technological reimbursements through E-rate.

 

Effectively taught engaging mathematics and computer classes to 120 junior high and middle school students including learning impaired students as well as gifted students.  Actively assisted students in evaluating their abilities, interests and talents.  Successfully provided learner-centered leadership for new faculty staff and students.  Trained teachers in using computers for word processing, internet research, and data input of student grades and evaluations.  Prepared and delivered presentations to meet fundraising goals. 

 

Engaged in positive relationships with staff, students, parents and community.  Monitored student learning, developed curriculums with staff and implemented plans for improving student achievement.  Planned course content and methods of presentation; prepared outline of material.  Evaluated success of courses and review student performances.  Created and promoted an effective approach to promoting student enrollment.  Established educational standards and goals, as well as relevant and effective classroom policies and procedures.

Additional Experience

 

Homeland Title & Escrow Ltd./Land Barons Ltd.                                                              1996-1997

Community Development Title Officer

 

Citizens Bank of Maryland                                                                                             1989-1991

Bank Officer, Operations/Customer Service

 

Giant Food Inc.                                                                                                             1974-1989

Manager

 

 

Education

 

Bachelor of Science in Elementary Education, Minor in Business Administration - University of Maryland (College Park, MD), 1992; 151 Semester Hours; Major GPA: 3.7 & Overall GPA: 3.25; Academic Honors in Spring 1992

 

Diploma - Elizabeth Seton High School (Bladensburg, MD), 6/1974, Graduated with Honors

 

131 Continuing Education Units - Work Related Coursework

 

 

page 4 of 5

 

Yyyyyy x. yyyyyy                                                  

Job Posting:  Administrative Specialist, Grade 12, MW/DE-09-FA-0025-KJD1

Social Security Number: XXX-XX-XXXX                                                                                  page 5 of 5

 

 

Certifications & Licenses

 

Commissioned Notary - Secretary of State, Maryland, 11/2007

Producer License - Maryland Insurance Administration, 6/1997

Mortgage Broker License - State of Florida Office of Financial Regulation, 10/2007

Certified Homeownership Accelerator Agent - CMG Mortgage, 1/2008

Maryland Mortgage Lenders License - State of Maryland Department of Labor, Licensing and Regulation, 7/2007

Commonwealth of Virginia Mortgage Brokers License - Virginia State Corporation Commission Bureau of Financial Institutions, 2/2008

District of Columbia Department of Insurance, Securities and Banking - Mortgage Lenders Broker License, 3/2008

Florida Correspondent Mortgage Lender License - Florida Office of Financial Regulation, 12/2007

Title II FHA Loan Correspondent - US Department of Housing and Urban Development, 12/2007

VA Lender Agent - Department of Veterans Affairs, 3/2007

 

 

Training

 

CDA Morning Workshop Series More House 4 Less - Maryland Department of Housing and Community Development, 4/2008

Reverse Mortgages - ESPLEEZ, The Mortgage Training Academy, 2/2008

The ABC s of FHA Lending - Maryland Association of Mortgage Brokers, 1/2008

Sales Skills Seminar - Maryland Association of Mortgage Brokers, 1/2008

Home Ownership Accelerator Certification - CMG Mortgage, 1/2008

Originating and Underwriting in Today s FHA Market - Maryland Association of Mortgage Brokers, 10/2007

Title Procedures Course (Title 13) Pre-Lic - Mobile Notaries Group Inc., 9/2007

General Title - Maryland Insurance Administration, MD, 10/2007

Mortgage Brokers Pre-Licensing Course - Academy of Mortgage Education, 9/2007

Real Estate Pre-Licensing Course - Prudential Properties Real Estate, 6/1997

 

 

Technical Skills

 

Word, Excel, PowerPoint, Access, Publisher, QuickBooks, Lotus Notes, Encompass, Byte, Calyx Point, People Soft, Internet, Website design

 

 

Professional Affiliations

 

National Association of Mortgage Brokers (NAMB)

Maryland Association of Mortgage Brokers (MAMB)

University of Maryland Alumni

Linked In

Business Helpers

 

 

 

 

 

 

 

Page 5 of 5

 

Applicant:                                          Yyyyyy x. yyyyyy

Social Security Number:              Number

Position:                                            Administrative Specialist, Grade 12

SELECTIVE PLACEMENT FACTOR 

 

SELECTIVE PLACEMENT FACTOR A:  Experience facilitating a strategic planning process to include the development of strategic goals/objectives and measures.

 

Throughout my 6 years in financial services and management, 8 years in teaching, and 15 years in retail management, I have repeatedly demonstrated strong knowledge and experience in facilitating a strategic planning process including the development of strategic goals/objectives and measures.

In my current position as the Owner/Founder of Securitrust Corp., I consistently identify and implement pioneering ideas and approaches toward developing techniques, protocols, standard operational procedures, and policies that play a key role in optimizing operational and financial performance.  In a leadership capacity, I resourcefully apply strategic planning principles toward orchestrating the start-up and launch of a new business.  Contributing sharp business acumen and analytical skills, I conduct comprehensive review and analysis of operations in order to identify and implement targeted plans to meet goals/objectives and measures.  I successfully overcome challenges presented by the mortgage meltdown and produce $12K in monthly revenue.  I also cost-effectively allocate, administer and oversee the annual budget. 

 

Serving as Senior Vice President of Operations at Commonwealth Home Loans LLC, I have effectively provided innovative, solutions-focused recommendations on revitalizing and restructuring a newly established brokerage.  I strategically maximized business opportunities by initiating, cultivating and maintaining proactive relationships with key contacts within the lending, title and real estate brokerage industries.  Contributing solid leadership qualities, I managed all aspects of daily operations including expense control, purchasing, marketing, and payroll.  I defined, developed and implemented strategic plans and effectively planned, coordinated and streamlined workflow from origination to investor funding for conventional, sub-prime, FHA and VA loans.  

In addition, as the Processing Department Manager/Loan Officer at Anvil Mortgage Corp., I successfully met and exceeded strategic goals/objectives.  Contributing strong problem solving and sales techniques, I closed an average of 50 loans per month.  I boosted efficiency while reducing operating expenses 20% by thoroughly training loan officers and processors in proper loan origination and file submission procedures.  I have strategically conducted staff training that has led to substantial improvement in performance, productivity and efficiency. 

Applicant:                                          Yyyyyy x. yyyyyy

Social Security Number:              Number

Position:                                            Administrative Specialist, Grade 12

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

 

KSA 1:  Ability to apply analytical and evaluative methods and techniques to issues concerning the efficiency and effectiveness of administrative operations.

 

 

Throughout my career, I have repeatedly demonstrated my talent to support management in applying analytical and evaluative methods and techniques to address and resolve issues concerning the efficiency and effectiveness of administrative operations.  My record shows repeated success, resulting in progressive increased responsibilities and promotions.  I have strong organizational skills with the ability to quickly diagnose unproductive workflows and processes and re-organize systems and workstations for maximum productivity.  I appropriately delegate, so that even the most ambitious tasks and projects are achievable through hands-on oversight and short-term objectives including steps with time frames.  I successfully analyze current processes, evaluate alternatives and options, and implement creative solutions to meet organizational objectives.

 

To proficiently contribute to business development and produce new customers, I conducted comprehensive review and analysis of industry trends, local market performance and news.  As the Account Executive at Fairfield Financial Mortgage Group Inc., I utilized proactive prospecting techniques and generated business for the newly-opened California Regional Office via marketing, visitation, loan officer training and development.  I also significantly increased loan submissions by conducting and attending a variety of client functions.  Illustrating strong attention to detail and analytical skills, I calculated borrower eligibility by thoroughly analyzing detailed credit reports.  I also successfully identified and determined appropriate risk grade, pricing, and programs (Fannie Mae, FHA, Private Investor) through appropriate analysis and application of underwriting guidelines to tailor to each borrower s unique situation.  In addition, I conducted detailed review and analysis of submitted files to ensure accuracy and completion and maintained close contact with clients throughout file processing until funding. 

 

Serving as Account Executive at American Home Loans, I effectively signed 54 approved brokers in multiple states during 14 month tenure.  Demonstrating exceptional project management and multitasking abilities in achieving goals and timelines, I closely analyzed and interpreted credit reports to determine borrower eligibility and applied underwriting guidelines to determine risk grade, pricing, and eligible Fannie Mae, FHA, and Private Investor programs.  Exhibiting strong initiative and industry expertise, I launched new mortgage products and funded $10M in last six months despite an increasing rate market. 

 

I am also skilled in cost-effectively managing financial resources supporting all aspects of daily operations.  Through effective planning, allocation and administration of budgets, I have been able to boost operational productivity, efficiency and performance while reducing and containing expenses. 

Applicant:                                          Yyyyyy x. yyyyyy

Social Security Number:              Number

Position:                                            Administrative Specialist, Grade 12

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

 

KSA 2:  Ability to perform essential office functions.

 

 

As demonstrated in my progressive career, I have continually excelled in performing and managing essential office functions to support all aspects of daily operations.  I have extensive knowledge and experience in overseeing human resources, with accountability for hiring, staff direction, workflow planning and coordination, performance evaluations, professional development, and employee counseling and relations.  I have strategically developed job descriptions to meet changing staffing and project needs, with a strong focus on optimizing individual and group contributions to operational success. 

 

As the Owner/Founder of Securitrust Corp., I successfully manage all facets and phases of daily office functions.  I cost-effectively allocate, administer and oversee budget.  I also handle all aspects of incorporation, trademark, IRS filing, compliance procedures, insurance and bonding.  In addition, I strategically plan, coordinate and facilitate IT activities, including configuring computers and software, secured web hosting, domain, website, and e-mail accounts.  I innovatively design, develop and launch targeted marketing plans including brochures, fliers and advertisements for print. 

 

While working as a National Account Executive at Option One Mortgage Corp., I served as a primary liaison between banks approved in national accounts and their borrowers to ensure applications were referred to OOMC.  I also trained, mentored and motivated loan officers, playing an instrumental role in the development of top performing team members.  I conducted weekly production inspections and reviewed follow-up system progress.

 

Serving as Senior Vice President of Operations at Commonwealth Home Loans LLC, I effectively revitalized a newly established brokerage.  I identified and generated key referrals for new business and delivered $100K in net profit by restoring a damaged relationship with an affiliate real estate company.  I also transformed a $50K loss into a net profit of $220K within only four months.  Maximizing business opportunities, I initiated, cultivated and maintained proactive relationships with key contacts.  I effectively planned, coordinated and streamlined workflow to maximize performance, while directly overseeing five loan officers and one processor.  In addition, I defined, developed and implemented a quality control program for all loan applications to ensure accuracy, completion and timeliness. 

 

Applicant:                                          Yyyyyy x. yyyyyy

Social Security Number:              Number

Position:                                            Administrative Specialist, Grade 12

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

 

KSA 3:  Ability to communicate effectively orally.

Throughout my career, I have repeatedly utilized my oral communication skills to make clear and convincing oral presentations to individuals or groups.  I always listen effectively and clarify information and facilitate open exchange of ideas and fosters atmosphere of open communication.  I have continually prepared and delivered engaging and educational presentations to diverse groups.

 

As the Owner/Founder of Securitrust Corp., I prepared and conducted a PowerPoint presentation hosted by the ACS Financial Readiness Program on the impact of credit on finances to staff at Fort Detrick, MD.  Exhibiting advanced communication and interpersonal relation skills, I responded to inquiries and answered questions promptly and professionally.

 

I also prepared dynamic PowerPoint presentations while serving as an Account Executive at American Home Loans.  Contributing strong communication and technological skills, I designed numerous engaging PowerPoint presentations for the roll out of new product lines and delivered to brokers for training and development.  I successfully signed 54 approved brokers in multiple states during 14 month tenure, utilizing my oral communication and sales skills. 

 

While working as the National Account Executive at Option One Mortgage Corp., I consistently utilized my advanced oral communication skills.  I forged and developed integral partnerships with 27 national accounts and successfully managed a pipeline supporting 123 loan officers.  I also trained, mentored and motivated loan officers.  Traveling to territory in MS and TN on a biweekly basis, I provided clear, consistent visitation with clients for training and development. 

 

I utilized my oral communication skills on a daily basis as a Teacher of Junior High Mathematics/Computers at Saint Ambrose School.  I effectively taught engaging mathematics and computer classes to 120 junior high and middle school students including learning impaired students as well as gifted students.  I also trained teachers in using computers for word processing, internet research, and data input of student grades and evaluations.  In addition, I prepared and delivered presentations to meet fundraising goals. 

 

Applicant:                                          Yyyyyy x. yyyyyy

Social Security Number:              Number

Position:                                            Administrative Specialist, Grade 12

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

 

KSA 4:  Ability to write reports and correspondence dealing with substantive issues in a manner designed to persuade and inform others.

 

A key part of my jobs has been to continually apply my written communication skills to write reports and correspondence dealing with substantive issues in a manner designed to persuade and inform others.  Applying my advanced communication talents to express facts and ideas in writing in a succinct and organized manner, I have written numerous reports and correspondences throughout my career.  

 

In my position as the Owner/Founder of Securitrust Corp., I managed all aspects of orchestrating the startup and launch of the business.  I wrote a comprehensive business plan and presented it to various investors.  Through my writing skills, I was able to successfully persuade them to invest on my new company s potential and secured $105K in business startup capital.

 

I consistently contributed my written communication and persuasion abilities as a Processing Department Manager/Loan Officer at Anvil Mortgage Corp.  I drafted, delivered and implemented department policies and procedures to optimize productivity and efficiency.  I also proposed, set up and staffed a post-closing department.  Due to my exceptional performance, I was promoted to manager within one month.  I presided over an FHA audit and submitted required supplements in accordance with auditor instructions. 

 

Serving as a National Account Executive at Option One Mortgage Corp., I traveled to territory in MS and TN on a biweekly basis to provide clear, consistent visitation with clients for training and development.  I conducted weekly production inspections, reviewed follow-up system progress and prepared detailed reports.  I also generated and delivered monthly status reports to clients to inform them of news and updates.  I performed thorough needs assessments of clients on a quarterly basis to identify changing conditions that may alter productivity and submitted written recommendations directly to the Sales Manager regarding new products and pricing based on needs assessment and local market trends. 

 

As a Teacher of Junior High Mathematics/Computers at Saint Ambrose School, I successfully wrote, prepared and submitted qualifying information to receive over $8K in technological reimbursements through E-rate.  I also created, planned and prepared outlines of material and course content to educate students and staff.