Results-focused IT Manager specializing in international Team Building / Leadership, Medical-Regulatory-Product Development IT, and Project Portfolio Management, as well as IT Strategic Planning and SDLC, eager to offer 17 years of combined experience toward maximizing an employer s success.

 

 

         Integral leader who contributes skills in conceptualizing cost-effective, state-of-the-art IT solutions to meet critical goals.

         Ambitious self-starter who plans, prioritizes, and manages IT tasks within high-pressure, deadline-driven environments.

         Out-of-the-box thinker who excels at breaking down complex IT challenges into simpler tasks to quickly resolve problems.

         Fluent in English and Japanese; proficient in conversational Spanish.

 

 

 

IT Service Level Manager (2008 C Present)

         Utilize broad industry and IT knowledge to effectively serve as Project Manager for the consolidation of IT service vendors, along with planning and managing 3^rd party IT services vendor levels in the Product R&D IT organization.

         Interface among Procurement and IT Service Management to ensure 3^rd party services are available for Product R&D IT.

 

IT Portfolio Manager (2006 C 2008)

         Applied sharp analytical abilities toward consolidating financial and resource capacity management data for decision-making using SAP, xRPM, and MS Excel, including planning capacity of Discovery and Development IT resources using xRPM Project Systems, as well as handling all quarterly cost-effective forecasting of supply and demand for projects.

         Coordinated procurement projects necessary to implement IT projects and services within Product R&D IT, along with planning and prioritizing workloads via MS Excel and transitioning to MS SharePoint Site and InfoPath forms.

         Directed projects for valuation of Application Assets and Project Portfolio for Product R&D business area IT investments which encompassed Six Sigma efforts involving the use of MS Excel spreadsheets, InfoPath forms, MS SharePoint sites, and changes to business processes.

 

IT Configuration Manager / IT Business Integration (2003 C 2006)

         Managed 3 contractors responsible for supporting, testing, and validating CT Material systems, including creating work order job descriptions, meeting with vendor service managers, and ensuring prompt timesheets and metric reports.

         Prepared for audit inspections and investigated deviations to initiate corrective actions to eliminate recurring issues.

         Led IT projects for CT Materials Demand and Material Requirements Planning (MRP) building interfaces to Infor s SyteLine ERP system from existing systems, along with preparing process maps during initial system implementation.

         Streamlined Change Control processes for CT Materials IT systems enabling GMP adjustments to be completed with 2 less people and up to 25% faster.

 

IT Business Integrator eData Management (2002 C 2003)

         Directed a solutions-focused project team in integrating clinical data using Phase Forward s Inform EDC tool.

 

 

 

IT Entry-Level Manager (Kacho) Eli Lilly Japan, K.K. (1998 C 2002)

         Contributed solid leadership talents toward managing a R&D IT team of 7 personnel and contractors, including recruiting, training, and coaching top-performing new staff members and outside professional services support.

         Maximized resources use and efficiency by prioritizing IT projects to meet IT needs of Lilly Research Laboratories.

         Coordinated local implementation of Global Document Management Project (DocMan) which was an authoring tool using Documentum, including facilitating faster reviews of global CM&C, clinical, and preclinical regulatory documents.

         Improved Research and Clinical Development Processes with a cross-functional group of managers in LRL-Japan, along with developing process flow charts to document inclusion in Global Clinical Studies, and identifying critical IT systems.

         Served as Project Manager for the Japan implementation of a Global Chromatography System using Waters Millenium and additional custom-developed software (i.e. Lilly Run Manager), including managing local Japanese resources as necessary and coordinating local validation efforts to create validation packages.

         Implemented new CDMS, Clintrial-J, and PhaseForward's EDC tool to support and accelerate global and local Japanese clinical trial development, along with assisting Lilly Drug Safety Systems by implementing Clintrace for Global ADR and CW / ADR for Japanese ADR and PMS, and ensuring tools were MedDRAJ-compliant.

         Supported computer systems QA audits, prepared medical system audits, and participated in 3^rd party CRO audits.

 

Senior Medical IT Analyst (1997 C 1998)

         Integrated local Clinical Data Management and Regulatory Systems by developing a targeted Japan IT strategy, including planning Global Medical & Regulatory, GCP Systems, and Global Chromatography System implementations in Japan.

 

Asia-Pacific Affiliate IT Analyst (1993 C 1997)

         Performed a short-term Japan-based assignment for the implementation of a Sales Force Territorial Operations system, along with successfully serving as Telecom Project Manager for securing dial-up network connectivity.

         Led mini-teams of 3 in developing regional Asia-Pacific IT strategy and IT plans for 13 Asia-Pacific affiliate offices.

         Implemented email with attachments (Lotus Notes and AT&T Easylink) in Asia-Pacific and Latin America, including saving $100,000+ by procuring licenses via corporate agreements and by increasing reliability of affiliate financial reporting.

 

 

Master of Science in Telecommunications (Policy & Management Emphasis; 3.87 GPA)

University of Pittsburgh

 

Bachelor of Science in Cognitive Science (English Literature Minor; 3.4 GPA)

University of California, San Diego

 

Project Management Professional (2005) • ITIL v3 Foundation Certificate (2010)

 

Microsoft Project • Project Server • Critical Chain Project Management • ProChain

SAP PS • BW • V&C • Documentum • Microsoft Office • Microsoft Visio • Oracle SQL • PC-SAS