yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

proficient, detail-oriented banking professional eager to continue to contribute expertise toward actively supporting the operations of a progressive organization seeking a driven and productive team member

 

career profile

  solid experience opening and providing service for accounts in the highly competitive banking industry

  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues

  proficiently balance general ledger accounts and compile and produce detailed reports and records instrumental to supporting senior management in assessing business performance

  strong financial and analytical aptitude; able to handle multiple responsibilities concurrently

  dynamic communication, organization, and time management skills

  proactive team player equally effective in independent and collaborative environments

 

professional experience

royal bank of canada                                                                                            insert date c present

business service representative, freeport branch

            in recognition of outstanding performance, steadily progressed within organization to attain current position entrusted with broad range of duties including opening and servicing business accounts

            inform customers of additional bank services and products; efficiently respond to customer inquiries; research and resolve outstanding issues

            process drafts, wire transfers, and special settlements

loans data processing clerk/loans clerk/typist, freeport branch

            accurately processed loans, generated relevant monthly reports, maintained filing system

            collected and documented all lending service fees; recorded securities

            proficiently balanced general ledger accounts

central teller, freeport branch

            handled cash transactions and provided excellent customer service; responsible for daily reconciliation and balancing

collections clerk foreign exchange, freeport branch

            effectively processed all collection items and handled payment for sight drafts

relief officer, royal bank main branch/port lucaya branch

            performed varied customer service responsibilities as well as cash custodian and loans clerk duties

            opened new accounts, investigated and responded to queries, processed loans, provided foreign exchange services

 

education

university of phoenix (online program)

bachelor of science in business/e-business 

 

c.r. walker technical/college of the bahamas

secretarial science