Strategic Executive with over 12 years of expertise in driving business, increasing bottom-line revenues, customer relations, and efficiency best practices eager to contribute to the success of a progressive company.
Ø Strong analytical background with the ability to work independently on multiple projects with specialized experience in project management, account management, technology and information management, financial analysis and budgetary planning, tactical product branding and exposure initiatives, sales and marketing methodologies, operational efficiency practices, conflict management and effective communication techniques, research and data analysis, strategic planning, organization development and change management.
Ø Comprehensive understanding of the sales, marketing, and advertising arena due to advanced practical and academic training.
Ø Knowledgeable in all facets of brand building to include policy development and implementation, merchandising, advertising and training.
Ø Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of the organization.
Ø Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.
Ø Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.
Ø Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.
Ø Capable of in-depth research and data analysis with the purpose of improving brand awareness and product exposure to various market segments.
Ø Embrace organization initiatives and mission statement.
Ø Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant client issues in a proactive manner.
Ø Work to standardize cross-departmental protocols between various departments in order to break down silo mentality and increase knowledge sharing.
Ø Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts.
Ø Stay abreast of most up-to-date research and data in order to offer most viable services to client base.
Ø Provide staff support and mentoring whenever necessary.
Ø Resolve issues quickly through careful data analysis including technical and functional information.
Ø Actively collaborate with multidisciplinary teams and departmental resources to optimize training efficacy.
Ø Identify prospective customers through utilization of business directories, follow leads from existing clients, participate in various organizations and attend trade shows and conferences to increase brand exposure.
Ø Contact regular and prospective customers to demonstrate products, explain product features and benefits as well as solicit orders for procurement.
with clients after sales in order to resolve problems and to provide ongoing
Ø Founded and built Content Marketing Company from zero revenue to over $7M in sales within 3 years.
Ø Through strategic operations processes, company was first content based SEO to go public in 2005.
Ø Effectively managed and implemented policies for team of 30 employees.
Ø Through creative fund-raising techniques, garnered $4M in capital for start up operations.
Ø Utilized as SME on CNBC to speak on new trend of internet companies.
Interact Media, Co-Founder & President 2007-Present
Primary responsibilities include development and implementation of internal policies and procedures;
Management of vendor sourcing and relations;
Designed and implemented content for corporate website;
Designed technology interfaces for easy utilization for technology team;
Recruitment and development of viable personnel;
Acted as buyer and maintained viable product mix of styles and price points;
Analyzed P&L, financial statements, and budgetary plans;
Responsible for product population, writing product descriptions, site layout, order fulfillment and customer service;
Managed vendor relations;
for creation of policies and procedures.
Infosearch Media, Founder & Operator 2001-2006
Primary responsibilities include comprehensive management and oversight of all aspects of an internet operation to include full P&L responsibility, human resources oversight, as well as hire, train, supervise and motivate team members.
Developed and implemented effective loss prevention strategies.
Developed and implemented numerous training programs to increase effectiveness of team.
Website Results, Co-Founder & VP of Operations and Business Development 1998-2001
Primary responsibilities included strategic and daily operations of a web-design and search engine marketing operation to include;
Effectively hire, train, supervise and motivate high performance management teams/personnel.
Created and implemented numerous training programs and coaching tools to further educate employees as well as establish accountability for performance.
Skilled in budgeting and sales forecasting with P&L responsibility, contract negotiation and cost reduction.
n Business Management, John Carroll University / Boler School of Business
n Member of Financial Board, Notre Dame Elementary School
xxx-xxx-xxxx / firstname.lastname@example.org
Senior Operations Manager
NAME HERE OF RECIPIENT
NAME HERE OF COMPANY
Dear RECIPEINT NAME:
Recent research into COMPANY NAME prompted me to immediately update my resume for your review. Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer several years progressive advancement in key roles as an operations and project management professional. I am skilled at all phases of planning, supervising, and execution of medium to large scale technology projects. I am particularly skilled at productions and revenue increases, working directly with all departmental resources, scheduling and process tracking, account management, directing and leading staff, understanding project plans and specifications, and problem solving with minimal impact to the overall operation.
I have worked as a technical expert and consultant in various forms within this sector so I am accustomed to integrating into various cultures and environments. I am experienced at managing others as well as developing and implementing best practices models to increase efficiency and thus completion of projects on time and on budget. I offer several years of formal training and education as well as progressive advancement within companies due to excelling at responsibilities and making significant contributions the projects to which I am assigned.
I am an exceptionally hard worker and my peers consider me a strong team player. My enthusiasm comes from working directly with products and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers. I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team. I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes. Further I am open to discussing relocation if this should be a requirement.
After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement. I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting. Please contact me sooner if you wish to talk before then. I look forward to speaking with you.
xxx-xxx-xxxx / email@example.com
Our meeting this morning was both enjoyable and informative. I want to thank you for taking the time to share with me your thoughts and ideas about the opportunity of joining your organization.
Based on our discussion, I am confident that I can make a strong contribution to the company. It seems that you are looking for someone with proven strengths in the development, launch, and management of multiple operational and administrative aspects of your organization, coupled with solid communication skills, and the ability to develop and execute successful process improvement initiatives.
I feel that my experience demonstrates a strong track record in these areas. As you may recall, I am a polished, results-driven and versatile Operations and Business Development Professional leveraging proven strengths to drive efficiency and increase productivity of operations. I am also astute in quality assurance, development of training and growth plans, and strategic growth initiatives.
My key proficiency and career path has been very versatile and my primary work has included problem analysis and resolution, work efficiency, cost savings and containment, relationship building, and departmental collaboration.
I would welcome the opportunity to do the same for your company. I am very interested and enthusiastic about the possibility of meeting you again. I look forward to hearing from you on DATE to discuss our next steps. If I do not hear from you on this date, I will contact you to follow up.
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