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0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

 

 ~ retail specialist ~

 

assistant management ~ sales


profile of qualifications

 

  proficiently drive multiple facets of retail operations ranging from human resources, sales and customer service to merchandising/planogramming, inventory control and management reporting; completed intensive employer-sponsored management training

  successfully hire, trained and direct  top-performing teams committed to superior customer service

  strategically coordinate and schedule employees to ensure optimal staffing practices

  effectively implement policies, procedures and operational systems to maximize productivity, efficiency and profitability

  diplomatically respond to and resolve escalated customer and employee issues


professional experience

 

radio shack                                                                                                                 2007-present

temporary store manager; 2009-current/assistant store manager; 2008-current

  concurrently serving as temporary store manager and assistant store manager, effectively steer broad-scope store operations, including complex daily reporting as well as collaborative monthly store and employee performance goal setting

  effectively train, schedule and manage team members

  drive high-volume sales through proactive selling strategies as well as consistent delivery of superior customer servicing

sales associate; 2007-2008

  achieved and surpassed performance goals in challenging commission-based sales environment

  capitalized on opportunity to boost career and further contribute to company success by actively participating in comprehensive manager in training program

 

blue moon coffee roasters                                                                                                             2007

clerk

  provided world-class customer service in providing recommendations, filling orders and processing sales, playing an instrumental role in sustaining and growing business
 

blockbuster                                                                                                                                    2006-2007

customer service representative

  assisted clients with purchases, served as cashier and efficiently maintained video stock

 


education


holyoke community college; 2005-2006

northeast regional representative, campus anti-war network; played vital role in growing organization throughout the northeast and voted to position during national convention

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity where my vast retail management and sales experience will play a key role in boosting revenue and bottom-line profits.  to acquaint you with my qualifications, i am submitting my resume for your review; in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, i rapidly promoted from sales associate to assistant manager with my current employer, and presently concurrently serve as acting/temporary store manager.  i am well-versed in all areas of retail operations, from staff training, scheduling and leadership to sales, customer service, merchandising, and management reporting.  i have actively collaborated with senior management in defining store and employee goals and evaluating performance to ensure optimal results, and am a dynamic, motivating leader who creates a customer-focused environment vital to maximizing outcomes.  complementing this, i have successfully completed an intensive manager in training program.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your store, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

shinah santiago

 

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