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yyyyyy x. yyyyyy

223 wrightland acres drive ◊ xxxxxx, xxxxxx xxxxxx

xxx-xxx-xxxx ◊ abc@xyz.com

 

 

◊ dynamic communicator ◊ customer service professional ◊ detailed administrator ◊

 

driven professional seeking a challenging position as a customer service administrator, where expertise in communication, office administration, and client services will prove instrumental to company success.

career profile

 

a results-oriented administrative professional with experience in client services, administrative support, and communication. in-depth staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer/client services interaction both in person and via telephone. strong hands on knowledge of coordinating office processes and staff to provide quality service to all clientele. dynamic communication, presentation, negotiation, and relationship management skills. proven ability to lead and motivate team members to ensure success; effectively supervised over fifty employees. recognized for excellence in customer service and business management; earned olympian award, most prestigious employee award from bb&t.

 

technical expertise

 

ms office suite; advanced knowledge of excel and outlook.

windows 95, 98, 2000, xp and nt.

professional experience

 

bb&t bank

certified relationship banker ii

  • responsible for certificates of deposits, checking, savings, estate, attorney-in-fact, and power of attorney accounts.
  • successfully researching customer overdraft issues and fraudulent activity to ensure company success.
  • effectively provide investment advice, mortgage referrals, and  retail loan supervision.
  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

montessori services

customer service supervisor

  • effectively developed, mentored, and supervised customer service staff; handled staff performance and annual reviews.
  • responsible for daily business operations, including processing orders, shipping, operations, and implemented programs to upgrade company efficiency.
  • proficiently solved problems to transform dissatisfied customers into satisfied clientele; managed international client base.

 

~ additional experience ~

colony realty: property management specialist

leather barn: sales associate

value behavioral health: health benefits coordinator

the limited: store manager

yyyyyy x. yyyyyy

223 wrightland acres drive ◊ xxxxxx, xxxxxx xxxxxx

xxx-xxx-xxxx ◊ abc@xyz.com

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a customer service administrator capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive experience in client services and customer support. i have effectively applied my management skills and administrative knowledge toward supporting a company through effective customer support. to complement this background, i offer dynamic communication and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

 

yyyyyy x. yyyyyy

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