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career objective
detail-oriented medical billing and claims specialist eager to contribute excellent communication, organization, and financial management skills toward actively supporting the employer in maximizing cash flow
profile
ø offer more than ten years of progressive experience in customer service, operational management, and financial reporting; knowledge of medical billing and encoding procedures
ø ability to accurately verify insurance coverage and grant authorizations, communicate with provider representatives, and prepare invoices
ø provide courteous and efficient customer service; consistently achieve superior levels of client satisfaction and maintain confidentiality
ø compile and analyze complex financial data to generate weekly and monthly reports instrumental to senior management in assessing performance; practical experience in coordinating billing and p&l statements
ø develop and implement solutions for increasing cash flow, monitoring expenditures, and eliminating outstanding balances due
ø strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø dynamic communication, presentation, negotiation, and relationship management skills; strong technical proficiencies including ms office (excel, word, powerpoint)
ø proactive team player equally effective in independent and collaborative environments
ø ensure compliance with government laws and regulations, as well as corporate policies and procedures
education
medical billing and claims specialist, u.s. career institute 12/08
studies in communications, college of the desert, palm desert, ca 2000 c 2002
professional experience
supervisor, coffeebean, la quinta, ca 2008 c present
- successfully manage store operations and financial administration; entrusted with responsibility for cash handling, maintaining budget guidelines, and providing excellent customer service
- review and analyze expenses on a weekly basis; generate reports instrumental to senior management in assessing performance
- oversee payroll reporting and ensure accuracy; design cost-effective staff schedules to improve profitability
supervisor, starbucks, west hollywood, ca 2000 c 2008
- in recognition of outstanding performance, awarded supervisor of the year and charged with financial responsibility for high-volume location
- diligently monitored company p&l and ensured adherence to budget guidelines; implemented cost controls and inventory management techniques
- accurately collected and prepared daily deposits; ensured compliance with all company policies
accounts payable, la fitness sports club, laguna niguel, ca 1998 c 2000
- consistently surpassed monthly collections goals and maintained accurate, detailed financial records
- prepared and disseminated invoices; efficiently responded to inquiries and resolved all billing issues
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