Results-focused professional eager to contribute exceptional customer service, project management, and team-building expertise toward supporting a progressive organization in optimizing bottom-line performance.

 

 

Proficiency in daily operations leadership, staffing, employee/talent development, customer service, P&L, marketing, and promotions. Decisively analyze and assess regional sales performance to determine and enhance competitive positioning and profitability.  Considerable financial acumen; meticulously monitor fiscal status to optimize profit, cost control, and budget compliance.  Extremely resourceful and versatile with a proven ability to quickly master new roles, environments, tasks, software, and responsibilities. Polished blend of communication, interpersonal, multi-tasking, problem solving and human resources skills. Excel in fostering, nurturing and maintaining unified and collaborative relationships across the organization.     

 

Selected Achievements:

 

• Enhanced inventory control and warehouse management for 2,500+ parts and 36 different aluminum extrusions by designing and introducing innovative software solution.

         Ranked as top listing and selling agent for Assist2Sell, contributing superior performance toward recruiting and mentoring highly productive sales force.

         Recognized as Best Buy s District Banner Winner on 17 occasions for achieving or surpassing assigned sales goals.

         Awarded as Regional Banner Winner on eight occasions for delivering outstanding customer service and meeting sales targets.

         Won 2002 Grand Opening Award for staffing new Best Buy store and meeting revenue goals for first fiscal year.

         Championed efforts to lead first store in Best Buy s history to generate $1M in sales in one day.

 

 

Circuit City, Jacksonville, FL, 2008 to 2009

Store Director

• Spearheaded daily business operations inclusive of inventory planning and management, customer service, sales, and staffing.
• Hired, trained, motivated and directed sales associates and inventory personnel.
• Reviewed, verified and administered Profit and Loss (P&L) statements daily, weekly and monthly.
• Established, nurtured and maintained exemplary employee and customer relations.

 

Continued ►

 

 

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Professional Experience continued

 

US Aluminum Wholesalers, Sunrise, FL, 2006 to 2008

Regional Sales Account Manager

• Proactively drove account development throughout Florida and Eastern coast of the United States.
• Applied dynamic leadership talents toward assembling, motivating, and managing sales team of seven in servicing 62 wholesale clients.
• Decisively created comprehensive sales plan for individual Territory Managers to boost market share and expand existing account revenue.
• Persuasively conducted contract negotiations with a strong focus on cost control, supplier reliability, and product quality.

 

Assist2Sell, Coral Springs, FL, 2004 to 2006

Sales Manager / Real Estate Agent

         Supported sellers and buyers by listing, showing and selling real estate properties.

         Conducted thorough market analyses to determine accurate listing prices, created property descriptions and advertisements, and held open houses for realtors and prospects.

         Coordinated seamless sales transactions between realtors, buyers, sellers, and lenders, with strict adherence to established deadlines.

 

Best Buy, Cincinnati, OH, 1995 to 2004

General Manager

         Steered full-scope business operations encompassing P&L, sales, customer service, and community outreach marketing.

         Project-managed design, coordination and deployment of RSS real-time inventory system company-wide.

         Played an integral role in creating and implementing company SOP program.

         Trained, supervised, evaluated and managed up to 150 staff members for new store, consistently emphasizing product knowledge, customer service, efficiency and team cohesiveness.

 

 

Kaplan University Online, Jacksonville, FL, anticipated graduation July 2010

Bachelor of Science in Business Management