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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

solutions-focused leader with sphr credentials specializing in employee relations, policy / procedure development, strategic analysis / planning, process improvement, project management, it / operations support, and regulatory compliance eager to contribute experience toward optimizing an employer s success.

 

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profile of qualifications

 

         top performer who makes decisions to reflect positively on business efficiency and employee satisfaction, along with providing quality recruitment that encourages diversity, low turnover rates, and high levels of company loyalty.

         integral leader who excels at hr policy / procedure development, training programming, and staff coaching and mediation, including providing objective analysis of complaints, performance issues, and disciplinary challenges.

         excellent communicator who plans, prioritizes, and manages tasks to optimize workflow and enhance productivity.

         ambitious self-starter who contributes an in-depth understanding of business principles and strategies, as well as the impact of human capital in organizational planning.

 

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key areas of expertise

 

employee relations             training / development                        process improvement              regulatory compliance

resource management         core benefits administration               it / operations support          workflow prioritization

team / morale building      policy / procedure development        business communications     strategic analysis / planning

 

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professional synopsis

 

operations manager

taylor benefit resource, inc., thomasville, ga                                                                                                             2005 c present

 

         apply dynamic leadership talents toward directing all internal operations, including human resources, it, claims processes, and purchasing, as well as monitoring regulatory compliance, risk management, and licensing efforts.

         improve efficiency by revising a comprehensive employee policy handbook (i.e. compensation structures, benefits).

         sustain positive employee morale by initiating critical motivation techniques to retain staff during challenging economy.

         drive business growth by enhancing internal processes via cost savings and revenue expansion, along with recommending, planning, and implementing key operational systems and outsource initiatives (i.e. edi, data mining).

 

project manager

robinson memorial hospital, ravenna, oh                                                                                                                          2002 c 2005

 

         led targeted decision-making in the implementation of it projects pertaining to emergency medicine, radiology, and pediatrics, including speech recognition, data warehousing, and patient flow analysis (i.e. healthmatics ed).

         directed cross-functional internal / external resource teams for project implementation, and developed and conducted training programs for diverse staff encompassing written manuals and classroom educational curriculums.

         analyzed project impacts to staff, patients, and administration, and created solutions to mitigate negative outcomes.

         demonstrated strong industry knowledge toward serving on a hospital information systems liaison committee which reported directly to ceo, and organized and delivered detailed reports on project status, expenses, and change requests.

 

systems administrator

akron-summit county public library, akron, oh                                                                                                               1997 c 2002

 

         strategically steered the administration of public computer resources, including privacy management, content filtering, and email, as well as contributing experience with active directory, exchange, and ms office products.

         served as tier two technical support for a 500+ member staff; participated in automatic deployment of software, remote monitoring, and thin client projects; and completed extensive training on server applications and management.

         maximized bottom-line results by creating key proposals for high-level administrative evaluation.

 

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education & professional credentials

 

m.b.a., kent state university                                                                               b.s., political science, the university of akron

 

senior professional in human resources (sphr)                           society for human resource management (member)

 

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

as an active member of the society for human resource management (shrm), i am excited to build a rewarding career with your company, and am confident that my broad range of professional skills can achieve your key objectives.  i can offer solid experience in employee relations, team building / training, strategic analysis / planning, and policy / procedure development, and am well-versed in all facets of it / operations support, workflow prioritization, process improvement, and regulatory compliance.

 

to complement my background, please note that i hold an m.b.a. from kent state university and a b.s. in political science from the university of akron.  i am also designated as a senior professional in human resources (sphr) by the human resources certification institute.

 

currently, as an operations manager for taylor benefit resource, inc., i apply my dynamic leadership talents toward directing all internal operations, including human resources, it, claims processes, and purchasing, as well as monitoring regulatory compliance, risk management, and licensing efforts.  within this role, i improved efficiency by revising a comprehensive employee policy handbook (i.e. compensation structures, benefits).  i also built and sustained positive employee morale by initiating critical motivation techniques to retain staff during our challenging economy.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.

 

you will find me to be a solutions-focused professional who can contribute superior attention-to-detail and sharp analytical abilities.  in addition, i can plan, delegate, and manage multiple tasks within deadline-driven environments while streamlining general hr processes to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you, and thank you in advance for your consideration.

 

sincerely,

 

 

 

christopher s. buswell, sphr

 

 

 

 

 

 

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

 

date

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me with the opportunity to interview for the title of position applying for position currently available within your company.  having gained a deeper insight into the job requirements, i am confident that you will find me to be an incredible asset toward achieving your goals.

 

as previously discussed, i am a performance-focused professional who offers solid experience in employee relations, team / morale building, policy / procedure development, and process improvement, as well as expertise with business relations, strategic analysis / planning, and regulatory compliance.

 

throughout my career, i have excelled in progressive leadership roles for high-profile taylor benefit resource, inc., robinson memorial hospital, and akron-summit public library, whereas i led staff toward driving operations success, improving personnel productivity, and enhancing overall business relations.  thus, i have proven my ability to work within high-pressure, deadline-oriented environments while strategically prioritizing hr activities, directing short- and long-term planning, and overseeing profitable team workflow to maximize efficiency and quality.  for these reasons, i am confident that i can achieve results in a rewarding [ insert job title ] role within your company.

 

should you have any additional questions, please feel free to contact me at your earliest convenience.  i would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.

 

sincerely,

 

 

 

christopher s. buswell, sphr

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