yyyyyy x. yyyyyy

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abc@xyz.com

 

objective

results-driven professional eager to contribute dynamic relationships development, sales and marketing skills toward actively supporting the employer in optimizing operational and revenue performance.

 

profile

ø  offer progressive experience in client servicing, business development and public relations, with comprehensive background in preparing and delivering presentations.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  exceptional ability to research and evaluate industry trends and products and use findings toward designing and executing innovative strategies to boost company leveraging.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  possess strong ability to build productive relationships, resolve complex issues and win customer loyalty.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult customer situations with tact and ease.

ø  understand and comprehend multitude of file layouts from variety of data base applications and can translate information to programmers.

 

career achievements

ø  appointed to represent all service organizations at the michigan treasurers conference, pa, va and ga conferences at and spoke to the pa house finance committee on new legislation for pa.

ø  significantly boosted sales from 192 agencies to 1100 agencies at landamerica tax and flood services.

ø  increased automation by over 28% while maintaining existing automation at transamerica tax and flood services.

ø  enhanced automation from 81 agencies to 1086 agencies for pennsylvania, delaware, maryland, washington, dc, virginia, north carolina, south carolina, and mississippi at first american tax service.

 

professional experience

landamerica tax and flood services - covina, ca                                                                   2000-present

senior ii agency relations specialist

  contribute dynamic interpersonal relation skills in serving as public relations representative at national conferences and conventions.

  proactively build and establish key relationships and liaise effectively with governmental authorities throughout the east coast, as well as treasurers, business managers, and financial directors.

  cost-effectively allocate, administer and manage national budget.

 

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landamerica tax and flood services - covina, ca                                                                   2000-present

senior ii agency relations specialist

-continued-

  strategically plan and coordinate targeted promotional strategies to ensure successful conference attendance, as the national conference planner for the company.

  apply advanced communication skills toward designing, developing and delivering presentations on industry standards, with strong focus on increasing automation while promoting cost reductions and accuracy.

  serve as co-editor and writer for the people press newspaper, demonstrating strong writing, research and analytical skills.

 

transamerica tax and flood services (purchased by first american) - dallas, tx                 1998-2000

senior taxer representative

  forged strong relationships with contacts in virginia, maryland, delaware, north, and south carolina, demonstrating exceptional relationship development and interpersonal relation skills.

  steered automation acquisition, agency data, and header maintenance, with strong focus on optimizing productivity, efficiency and performance.

 

first american tax service - dallas, tx                                                                                      1993-1998

senior agency relations specialist - customer service supervisor

  applied strong presentation and communication skills toward serving as national key speaker for first american at tax conferences.

  contributed industry expertise and strong interpersonal relation skills toward responding to customer inquiries, troubleshooting problems and delivering tax education.

 

prior experience

 

philadelphia mortgage corporation - malvern, pa

escrow and tax servicing supervisor

 

broadway enterprises - essington, pa

owner/operator

 

united state air force national guard
staff sergeant - honorably discharged

 

education & professional development/training

delaware county community college (in progress)
mortgage bankers association of america correspondence schools

applied aerospace sciences security police academy

licensed realtor

 

technical skills

microsoft applications (excel, access, word)

 

professional affiliation

free masons

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

 

 

date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

i am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as illustrated by the accompanying resume, i have a comprehensive background in relationship development and public relations, assuming increasing levels of responsibility for budgets and projects.  from facilitating superior client servicing to increasing automation, i have continually excelled in maximizing performance as a dynamic team member.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. 

among my accomplishments, i boosted sales from 192 agencies to 1100 agencies at landamerica tax and flood services.  i also increased automation by over 28% while maintaining existing automation at transamerica tax and flood services.  in addition, i enhanced automation from 81 agencies to 1086 agencies for pennsylvania, delaware, maryland, washington, dc, virginia, north carolina, south carolina, and mississippi at first american tax service. 

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

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