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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

proficient professional eager to contribute administrative expertise as well as strong communication skills and security talents toward actively supporting an organization in maximizing performance.

 

profile

 

  • offer over 8 years of solid and progressive experience in administrative support, security operations and customer service capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • united states army: secret security clearance, through 2/2012

 

professional experience

freedom forum newsuem                                                                                                        2008-present

visitor service representative

  • facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

startek-at&t calling center                                                                                                               2008

customer care representative

  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
  • actively educated clients on product options and assisted in selection of appropriate merchandise.

 

united states army                                                                                                                        2002-2006

gate guard

  • serving as armed security guard, protected base, f.o.b., and convoys while on tour in iraq.
  • honorably discharged after serving two full tours in iraq during the beginning of operation iraqi freedom.

vehicle repairer

  • spearheaded a broad range of mechanic operations, including the maintenance and repair of power assisted brake systems, wheel vehicle suspension systems, wheel vehicle wheel/hub assemblies, wheel vehicle mechanical steering systems, wheel vehicle hydraulic steering systems, and wheel vehicle crane/hoist/winch assemblies.

administrative specialist

  • sharp business acumen and experienced in managing broad scope of administrative operations, from typing military correspondence, editing/proofreading and organizing files to preparing/delivering mail and maintaining publications library.

company mail handler

  • consistently prepared incoming/outgoing mail for distribution at post offices and at mail processing centers.

 

professional education


degree in nursing university of the district of columbia                                                                present

 

certified medical assistant sanz college                                                                                              2009

certified nursing assistant rj reynolds hospital                                                                                 2007

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in administrative support, security operations and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, problem-solving, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

 

yyyyyy x. yyyyyy

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