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yyyyyy x. yyyyyy

1316 winding oaks way

minneola, fl 34715

(xxx-xxx-xxxx

abc@xyz.com

 

career profile

 

management/sales professional with more than 10 years progressive experience in landscape and maintenance industries. consistently drive business development by creating sales based on individual customer needs and current industry trends. oversee business development and safety initiatives or branch operations. lead training programs to help promote qualified personnel into leadership positions. possess a successful management track record, often achieving top sales and customer service awards. technically proficient in ms office, right now smart client (cosa), famms fleet assistance, maps (route scheduling), and as400 data server.

career accomplishments

 

     successfully increased daily production 22% and reduced fuel expenses 17% by enforcing corporate policy to improve productivity through route mapping.

     optimized office operations to increase productivity with 25% reduction in staffing.

     maintained a 19% increase in daily revenue by analyzing monthly production data to ensure optimal customer service and project completion according to production schedules.

     improved branch safety by more than 80% yoy.

     consistently maintained a 98% customer retention rating as operations manager.

     awarded 2007 service/operations manager of the year-florida region.

     maintained chemical costs below a standard 12% branch goal.

     recipient of 2005 field manager of the year-florida region award.

     achieved 100% smith driver compliance within 3 months of a 5-month deadline, making this branch the first branch to achieve goal that quickly.

     selected to receive a 2004 safety award for lowest branch safety loss percentage in the east florida region.

professional experience

 

trugreen, leesburg, fl                                                                                              10/2003-present

general manager (03/2009-present)

     oversee daily operations including sales, profit performance, contract negotiations, customer and vendor relations, and financial reporting.

     direct recruiting initiatives to assemble a licensed professional staff, a specialist, and sales personnel while mentoring employees to ensure optimal productivity and customer service.

     administer financial processes including p&l management to maintain service within budget.

      maintained material and supply usage in line with company policies to ensure costs kept within budget.

     adhere to regulatory guidelines, such as osha, with regard to staff health, safety, and company policies and proper handling of chemicals, pesticides, and herbicides.

      maintained fleet of vehicles in line with dot regulations.

 

operations manager; melbourne, fl (01/2006-03/2009)

     led daily activities of 3 service managers and 35 specialists while ensuring safety standards as branch safety coordinator to meet strict organizational goals.

     directed an indoor pest control group consisting of 10 specialists while scheduling and overseeing weekly and monthly specialist and branch meetings.

     mentored and trained 3 entry-level specialists to promote them to service manager roles.

     collaborated with service managers to ensure all customer commitments were met.

     oversaw smith system driver training of new hires to maintain 100% compliance with company policy.

 

 

yyyyyy x. yyyyyy                                                   page two

 

 

field/service manager; melbourne, fl (10/2003-01/2006)

     oversaw daily activities of 6-8 specialists to ensure optimal productivity while maintaining 100% compliance with safety standards as branch safety coordinator.

 

lawn specialist; melbourne, fl (11/2000-10/2003)

     drove business development and achieved most field sales by specialist award, highest route completion percentage, lowest customer cancel percentage, and lowest service call percentage.

professional certifications

 

certified pest control operator, state of florida-lawn & ornamental, lic# jfxxxxxx2
best management practices, florida green industries,
02/2008
elt - workplace harassment ii - manager edition,
01/2010
elt - lawful termination,
01/2010
elt - workplace diversity - manager edition
, 01/2010
elt - workplace violence - manager edition, 2009
we listen,
2009
elements of management training,
2004

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

1316 winding oaks way

minneola, fl 34715

(xxx-xxx-xxxx

abc@xyz.com

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a business management capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a solid work history with more than 10 years experience managing landscape and maintenance operations for trugreen chemlawn. throughout my career, i have received 3 promotions into management as well as numerous sales, customer service, cost control, and branch performance awards. i am adept at streamlining operational efficiencies, ensuring safety and quality assurance initiatives and assessing staff performance to maintain productivity. 

 

some key achievements include:

     successfully increased daily production 22% and reduced fuel expenses 17% by enforcing corporate policy to improve productivity through route mapping.

     optimized office operations to increase productivity with 25% reduction in staffing.

     maintained a 19% increase in daily revenue by analyzing monthly production data to ensure optimal customer service and project completion according to production schedules.

     improved branch safety by more than 80% yoy.

 

to complement this background, i possess several industry certifications including certified pest control operator and best management practices.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

yyyyyy x. yyyyyy

1316 winding oaks way

minneola, fl 34715

(xxx-xxx-xxxx

abc@xyz.com

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic branch operation management, staff training program development, financial administration, and business development skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. again, thank you for the enlightening interview. i look forward to your response.

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

 

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