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yyyyyy x. yyyyyy

xxx-xxx-xxxx                                                                                     abc@xyz.com          
                                                                                                                                 

 

 

store manager ~ retail food/grocery

profile                                                

 

results-driven leader eager with comprehensive retail management background.  expertise in:

  proficiently drive multiple facets of store operations ranging from short-/long-term planning, human resources and payroll to customer service, sales/merchandising and administrative reporting

  successfully hire, train and direct top-performing teams committed to superior customer service; strategically schedule staff to maximize service levels while controlling costs

  effectively implement policies, procedures and operational systems to maximize productivity, efficiency, quality, and profitability of operations

  diplomatically respond to and resolve escalated customer and employee issues

  extensive knowledge of grocery chain product lines

  solid skills in implementing safety and sanitation programs for regulatory and internal/corporate standards compliance

 

professional experience                

 

giant food c 25 years

store manager, landover, md; 2006-current

  have steadily grown with company over the course of 25 years to gain comprehensive knowledge of broad-scope retail/grocer operations, progressing from positions ranging from head of salad bar and night crew/night crew captain to grocery manager, customer service manager, both perishables and non-perishables, and store manager

  steer diverse administrative functions ranging from strategic business planning and payroll processing to management reporting and safety/sanitation programs; as an expert in store management, selected to collaborate in launching new boston store

  proactively recruit, train, coordinate, and direct staff and effectively implement human development, diversity and labor relation initiatives to maximize performance in compliance with union contract and labor law/eeo guidelines

  effectively drive sales, marketing, promotion, and merchandising to optimize bottom-line profits and facilitate community relations vital to capturing solid market share in highly-competitive industry

  recipient of non-perishable merit award; 2006

 

professional development            

 

workshops/seminars~

  • innova business seminar
  • customer service training, giant food
  • perishables training, giant food
  • non perishables training, giant food

credentials/certifications~

  • dale carnegie certified
  • food & safety certified
  • receive certified

 

community activities                        

 

fundraiser, jimmy fund ~ volunteer, stop hunger campaign ~ volunteer, christmas come true 

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