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YYYYYY X. YYYYYY

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

E-mail: abc@xyz.com

Country of Citizenship: United States

 

 

Vacancy Announcement: 8.1010S

Position: Police Officer, LP-2/3/4/6 - United States Capital Police

 

 

KSA RESPONSES


KSA 1:

 

Knowledge of grammar, spelling, punctuation, syntax, and required formats.

I have successfully applied my strong grammar, spelling, punctuation, syntax, and formatting skills in a government setting as a Clerk Typist with the Environmental Protection Agency during the summers of 1995 and 1997. In this position, I effectively researched and compiled data for a Carpal Tunnel Syndrome research project and provided senior management with quality written materials/reports on findings. I was also actively involved in a project conducting a poll of employees to determine levels of satisfaction with the Fitness Center and translating data to a strong written presentation. While there, I further contributed my dynamic writing skills toward translating software from English/Spanish to Spanish/English, requiring a comprehensive knowledge of language, grammar, etc. As a part-time Realtor, I have routinely prepared and proofed detailed written materials where accurate grammar, spelling and punctuation is crucial to ensuring accuracy and validity of binding contracts and legal documents.

 

At the academic level, I majored in Language and have successfully completed multiple classes focused on grammar, spelling, punctuation, and syntax; this education included writing numerous format-compliant essays and research papers, often in several languages. Additionally, while a high school student, my superior language skills and knowledge were key factors in my achieving admittance into an advanced program in English Literature.

 


KSA 2:


Ability to communicate effectively other than in writing.

 

Over the course of my multi-faceted career, a key component in achieving success has been the ability to effectively communicate with broad populations in diverse venues/settings. For instance, in my current position as an Officer with Capitol Police, I routinely interface with the public on a daily basis in relaying information, advising visitors and staff of situations, offering directions, and providing general assistance. Similarly, while a Security Screener with the Transportation Security Administration (TSA), I provided the public with clear direction on the screening process and applicable regulatory standards. I offer a solid background in customer-focused, service-oriented industries outside the government sector where effective communication skills have been required. As a Realtor, I ve excelled in consulting with buyers/sellers to define their needs, presenting properties, negotiating transactions, and persuasively closing sales. I ve also worked as a Receptionist with Gold s Gym, where I managed incoming phone calls and communicated in person with gym members.

YYYYYY X. YYYYYY Page 2 of 3

 

KSA RESPONSES-Vacancy Announcement: 8.1010S

 

KSA 2 continued

 

While an Employment Network Coordinator, I effectively advised individuals on the process of returning to work under the Social Security Administration s Ticket to Work Program. In facilitating an Employee Satisfaction Poll for the Environmental Protection Agency, I proactively spoke with numerous employees to generate feedback on their satisfaction with the Fitness Center Facility.

 

As part of my Federal Law Enforcement Training, I completed a Verbal Judo course focused on developing skills in interviewing people and soliciting information. I ve also had the opportunity to demonstrate sharp communication skills in responding to critical, time-sensitive situations. As an example, I actively participated in an incident command exercise, where I effectively advised the public of a critical situation. I also provided law enforcement/security services during former President Ronald Reagan s funeral/viewing on Capitol Hill, and collaborated in evacuating the public through verbal commands in response to reports of an unauthorized plane approaching the Capitol.


Complementing my practical experience, I ve earned a Bachelor of Arts and Sciences in Spanish with a double minor in French and Italian. I also completed a 9-week Mandarin Chinese Language Immersion Program. I am proficient in English and Spanish, moderately fluent in French, Italian and Portuguese and have a basic knowledge of the Mandarin Chinese language/dialect. My academic studies included participation in oral communication labs and communication exercises. During high school, I was a member of the Spanish Honor Society.

 


KSA 3:

 

Knowledge of office automation software applications.

I have worked extensively with software applications and technologies during my employment with the Capitol Police . While working with the Reports Processing Section, I proficiently used MS Windows to update police documents in the computer database and used reports processing software to enter yellow alert reports. I ve also collaborated with the Human Resource Section in updating vacancy announcement criteria using the AVUE system and have used Internet Explorer to access that system. Additionally, I used MS Word to update civilian vacancy announcements. I am also proficient in Outlook Express, using it daily to access my email account in order to update all law enforcement-sensitive data submitted through the Capitol Police.

 

As a Realtor, I use MS Excel to develop housing data spreadsheets for presentation to real estate clients and conduct comprehensive housing information research through Internet Explorer. While an Employee Network Coordinator, I successfully created complex reports using MS Word. I ve also worked with industry-specific and/or proprietary software and systems over the course of my career with multiple employers. Further illustrating my office automation talents, I tested a CD-ROM training manual and language translation program while employed by the Environmental Protection Agency.

 



 

 

 

YYYYYY X. YYYYYY Page 3 of 3

 

KSA RESPONSES-Vacancy Announcement: 8.1010S

 

 

KSA 4:

 

Knowledge of administrative practices and procedures used in law enforcement settings.


As an employee of the Capitol Police since 2003, I have contributed solid administrative skills toward supporting diverse internal divisions. Working in the Senate Division as an Office Clerk, I efficiently provided the Watch Commander s office with manpower statistics, managed incoming phone calls, coordinated Officer reassignments, and collaborated with cross-functional divisions on administrative projects. I gained valuable experience in processing requests for copies of arrest reports while assigned to the Reports Processing Section and worked as a Clerk with the Patrol Division, filing highly-sensitive documents and assisting callers with information requests.

 

Supporting these qualifications, I am a Graduate of the Federal Law Enforcement Training Center s Mixed Basic Police Training Program.


KSA 5:


Knowledge of notification systems and procedures used to support law enforcement, protection, and detection activities and operations.


As a Capitol Police Officer, I ve gained solid experience in using technology-driven systems to support law enforcement, protection and detection activities/operations. I routinely use radio communications to notify units on the Hill of existing situations and have a working knowledge of all 10 codes used in radio communications. I am also familiar with using the CCTV system to monitor activities on Capitol Grounds.

 

I am well versed in proper procedures supporting law enforcement and security initiatives. For instance, I am familiar with procedures for evacuating Senate Office buildings as well as responding to AIR CON advisories, strobe lights, fire indicator lights, and audible alarms. To complement this, I am skilled in preparing/processing detailed reports providing detailed documentation of suspicious packages, confiscated IDs, property activities, hospital transports, and related events impacting daily law enforcement, protection and detection operations.



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