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yyyyyy x. yyyyyy              0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                  (xxx-xxx-xxxx abc@xyz.com

 

details-driven, solutions-focused professional eager to contribute proven executive-level business support, customer service, sales, and organizational talents toward optimizing operations of a progressive company.

 

profile

 

ø  demonstrate sharp decision-making skills, exceptional problem-solving abilities, outstanding interpersonal relationship-building talents, and excellent written / verbal communication proficiencies.

ø  expert in the prioritization, management, and completion of multiple assignments within high-pressure situations in order to meet set deadlines while maintaining a commendable work ethic.

ø  proficient in ms office and internet explorer; willing to learn / master additional programs as necessary; completed extensive court reporting coursework at various technical schools.

 

professional synopsis

 

receptionist, shermco                                                                                                                1997 c 1998

 

ø  courteously managed telephone inquiries within a multi-line system, including utilizing superior interpersonal relations talents to promptly handle customer requests and effectively resolve business challenges.

ø  demonstrated sharp analytical proficiencies by performing comprehensive billing and payroll activities in strict compliance with set company regulations.

 

customer service associate, thermalloy                                                                                    1996 c 1997

 

ø  utilized solid organizational talents to effectively obtain and process customer orders within a company-specific computerized database, including ensuring client-specific product specifications were adhered in coordination with optimizing overall business profits.

 

secretary, dsc                                                                                                                             1993 c 1996

 

ø  maximized administrative success by effectively liaising with executive-level management to ensure seamless business processes at all times.

ø  drove operational efficiency by composing, organizing, and distributing confidential business correspondence, along with accurately preparing expense reports, maintaining effective filing systems, and handling various payroll processing efforts.

 

~ recent supplemental experience ~

 

bridal registry assistant / customer service associate, bed bath & beyond                               2005 c 2008

 

ø  contributed superior communication abilities toward supporting successful bridal registry and customer service efforts within a retail store environment, along with maintaining company standards of merchandise presentation, signage, and displays.

ø  proficiently performed wide-ranging operational transactions (i.e. sales, returns, exchanges, gift cards), including accurately facilitating cash handling and bank deposit activities; completed proper documentation of all monetary values through consistent record-keeping practices.

 

sales associate, van chevrolet                                                                                                  2004 c 2005

 

ø  applied sharp consultative and negotiation talents toward facilitating successful retail sales and leasing of new and certified used cars within a fast-paced, high-volume car dealership to attain the maximization of operational profits and ensure customer satisfaction.

 

sales associate, foley s department store                                                                                         2004

 

ø  performed results-driven sales support within a ladies shoes department, including dynamically selling products to increase overall store profits, maintaining responsibility for basic cash drawer handling / troubleshooting, and guaranteeing exceptional levels of customer service at all times.

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