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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com


 

IT Management Executive


Profile

 

Recent MBA graduate with solid Business and Management background eager to contribute to the success of a dynamic organization. Offering 10+ years IT experience in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions. Results-driven leader who effectively builds and develops top-performing teams and leads projects. Expertise in developing and executing strategic policies, procedures, processes, and methodologies to optimize performance. projects from concept through delivery.


 

Project Management Strategic Planning Team Leadership Troubleshooting

Research/Analysis IT Repairs/Upgrades Risk Management Competitor Analysis

Negotiations Staff Training/Development Resource Allocation/Administration


Education

 

Masters of Business Administration - Hamline University, St Paul, MN, 2009; Summa cum Laude & 3.94/4.00 GPA

Master of Arts, German Language and Literature - University of Florida, 1995

Bachelor of Arts, German Language - Southern Illinois University, 1993; Phi Kappa Phi - Foreign Language Honor Society


Consulting Experience

 

MBA Field Study                                                                                                           2009

Project Manager & IT Specialist

  Collaboratively worked with team of 4 students to assist a local business in optimizing performance.

  Conducted comprehensive research on Software as a Service and competitor analysis to prepare and present detailed reports to optimize revenues while controlling costs and ensuring customer loyalty.


Career Background

 

Medtronic, Mounds View, MN                                                                                        2008-Present

Senior Systems Administrator

  Serve as an integral team member with accountability for providing 24/7/365 support for a core product of a Fortune 500 company with annual revenues exceeding $13 billion.

  Apply sharp business acumen and technical expertise toward designing, developing and implementing long-range monitoring strategy and vision for the next 18+ months.

  Steer the structuring and implementation of current monitoring infrastructure for the Medtronic CareLink system, substantially improving performance.

  Proactively join the Global Voices team to identify issues and foster communication and knowledge sharing across the organization; participate in team vision creation and organizational improvement.

  Create dynamic training program to educate new hires on monitoring tools, instrumental in developing top-performing team members.

 

Page 1 of 2

Yyyyyy x. yyyyyy                                                                                                Page 2 of 2


 

Career Background continued

 

 

Boston Scientific, St Paul, MN                                                                                       2003-2008

Project Manager & Systems Analyst

  Played a key role in managing and maintaining over 500 Windows Servers globally for a Fortune 500 Company with annual revenues exceeding $8 billion.

  Contributed leadership skills toward directing team projects costing over $250K and/or involving 100+ hours of work.

  Chosen to manage $350K project to replace and upgrade components of Windows infrastructure, and project to mitigate risk of shared Domain Administrator accounts to meet Sarbanes Oxley compliance, demonstrating exceptional organizational skills and strong attention to detail.

  Successfully completed $900K project from inception to installation for implementation of 3 VMWare Virtual Server clusters on time and under budget.

  Cost-effectively allocated, administered and controlled resources for upcoming projects, in collaboration with other project managers and senior management.

 

Guidant\Boston Scientific, St Paul, MN                                                                          2002-2003

Logistics Coordinator

  Strategically planned and coordinated shipping and receiving of 950 laptops with field sales representatives for Operating System upgrade and data migration to Windows XP.

  Ensured quick turnaround, returning 99% of laptops within 2 days to minimize downtime for Sales Representatives.

 

Guidant                                                                                                                         2002

Helpdesk Analyst & Project Manager

  Substantially enhanced team performance by effectively developing and coordinating a results-focused training plan for new Help Desk Agents.

  Optimized productivity, efficiency and quality of service by developing a training manual for new contractors.

  Exhibited solid leadership qualities toward managing high visibility projects for the Helpdesk relating to call volume metrics and service level agreements.

 

Prior Experience

 

Instructor - Computer Training Source, Chicago, IL; 1999-2001


Professional Development

 

Certificate, Computer Networking - Harry S. Truman College, Chicago, IL, 2001; 4.00 GPA

 

Cisco Certified Network Associate Certification, Expired

Microsoft Certified Professional Certification, Expired


Technical Skills

 

Microsoft Office (Project, Word, Excel, Access, PowerPoint, Visio); Windows 2000 Server; HP DL 380, 580, 385, 585; Windows XP; Windows Server 2003; Project Management; VMWare ESX 2.5; VMWare ESX 3.1; Plate Spin Power Convert; ESX Ranger; Blade Logic; ITIL Foundation Certification

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com


 

 

 

Date

 

 

 

Contact Name, Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently exploring new career opportunities and to acquaint you with my qualifications, I am submitting my resume for review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I offer over 10 years of experience in designing, developing and implementing innovative, technology-driven business solutions for diverse employers and their key clientele.  I excel in driving projects from concept and development through timely, cost-effective delivery, building and leading productive teams, defining and resolving inefficiencies, and optimizing overall operational performance.  I also possess strong communication skills vital to determining and responding to client needs and forging proactive relationships.

 

I am now eager to contribute my strategic planning skills and dynamic leadership abilities toward collaborating in your success as a key member of your team.  I am confident that I could be a valuable asset to your firm in achieving both immediate and long-term goals, and look forward to meeting with you in the near future to discuss my qualifications and how they support your corporate vision.

 

Professionally,

 

 

 

 

Yyyyyy x. yyyyyy

 

 

 

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