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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx
, xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
IT Management Executive
Profile
Recent MBA graduate with solid Business and Management background eager to contribute to the success of a dynamic organization. Offering 10+ years IT experience in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions. Results-driven leader who effectively builds and develops top-performing teams and leads projects. Expertise in developing and executing strategic policies, procedures, processes, and methodologies to optimize performance. projects from concept through delivery.
Project Management Strategic Planning Team Leadership Troubleshooting
Research/Analysis IT Repairs/Upgrades Risk Management Competitor Analysis
Negotiations Staff Training/Development Resource Allocation/Administration
Education
Masters of Business Administration - Hamline University, St Paul, MN, 2009; Summa cum Laude & 3.94/4.00 GPA
Master of Arts, German Language and Literature - University of Florida, 1995
Bachelor of Arts, German Language - Southern Illinois University, 1993; Phi Kappa Phi - Foreign Language Honor Society
Consulting Experience
MBA Field Study 2009
Project Manager & IT Specialist
Collaboratively worked with team of 4 students to assist a local business in optimizing performance.
Conducted comprehensive research on Software as a Service and competitor analysis to prepare and present detailed reports to optimize revenues while controlling costs and ensuring customer loyalty.
Career Background
Medtronic, Mounds View, MN 2008-Present
Senior Systems Administrator
Serve as an integral team member with accountability for providing 24/7/365 support for a core product of a Fortune 500 company with annual revenues exceeding $13 billion.
Apply sharp business acumen and technical expertise toward designing, developing and implementing long-range monitoring strategy and vision for the next 18+ months.
Steer the structuring and implementation of current monitoring infrastructure for the Medtronic CareLink system, substantially improving performance.
Proactively join the Global Voices team to identify issues and foster communication and knowledge sharing across the organization; participate in team vision creation and organizational improvement.
Create dynamic training program to educate new hires on monitoring tools, instrumental in developing top-performing team members.
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Yyyyyy x. yyyyyy Page 2 of 2
Career Background continued
Boston Scientific, St Paul, MN 2003-2008
Project Manager & Systems Analyst
Played a key role in managing and maintaining over 500 Windows Servers globally for a Fortune 500 Company with annual revenues exceeding $8 billion.
Contributed leadership skills toward directing team projects costing over $250K and/or involving 100+ hours of work.
Chosen to manage $350K project to replace and upgrade components of Windows infrastructure, and project to mitigate risk of shared Domain Administrator accounts to meet Sarbanes Oxley compliance, demonstrating exceptional organizational skills and strong attention to detail.
Successfully completed $900K project from inception to installation for implementation of 3 VMWare Virtual Server clusters on time and under budget.
Cost-effectively allocated, administered and controlled resources for upcoming projects, in collaboration with other project managers and senior management.
Guidant\Boston Scientific, St Paul, MN 2002-2003
Logistics Coordinator
Strategically planned and coordinated shipping and receiving of 950 laptops with field sales representatives for Operating System upgrade and data migration to Windows XP.
Ensured quick turnaround, returning 99% of laptops within 2 days to minimize downtime for Sales Representatives.
Guidant 2002
Helpdesk Analyst & Project Manager
Substantially enhanced team performance by effectively developing and coordinating a results-focused training plan for new Help Desk Agents.
Optimized productivity, efficiency and quality of service by developing a training manual for new contractors.
Exhibited solid leadership qualities toward managing high visibility projects for the Helpdesk relating to call volume metrics and service level agreements.
Prior Experience
Instructor - Computer Training Source, Chicago, IL; 1999-2001
Professional Development
Certificate, Computer Networking - Harry S. Truman College, Chicago, IL, 2001; 4.00 GPA
Cisco Certified Network Associate Certification, Expired
Microsoft Certified Professional Certification, Expired
Technical Skills
Microsoft Office (Project, Word, Excel, Access, PowerPoint, Visio); Windows 2000 Server; HP DL 380, 580, 385, 585; Windows XP; Windows Server 2003; Project Management; VMWare ESX 2.5; VMWare ESX 3.1; Plate Spin Power Convert; ESX Ranger; Blade Logic; ITIL Foundation Certification
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx
, xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Contact Name, Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently exploring new career opportunities and to acquaint you with my qualifications, I am submitting my resume for review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I offer over 10 years of experience in designing, developing and implementing innovative, technology-driven business solutions for diverse employers and their key clientele. I excel in driving projects from concept and development through timely, cost-effective delivery, building and leading productive teams, defining and resolving inefficiencies, and optimizing overall operational performance. I also possess strong communication skills vital to determining and responding to client needs and forging proactive relationships.
I am now eager to contribute my strategic planning skills and dynamic leadership abilities toward collaborating in your success as a key member of your team. I am confident that I could be a valuable asset to your firm in achieving both immediate and long-term goals, and look forward to meeting with you in the near future to discuss my qualifications and how they support your corporate vision.
Professionally,
Yyyyyy x. yyyyyy
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