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yyyyyy x. yyyyyy

1701 w. walker st. #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile professional eager to contribute comprehensive background toward actively supporting the employer in optimizing performance.

 

profile

 

  • talented professional offering over 17 years of solid and progressive business experience, with specific expertise in customer service, negotiation and troubleshooting capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • gifted fundraiser, with a proven background in event planning, sponsor recruitment, volunteer coordination, and donation processing.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • dynamic communication, negotiation, organization, and relationship management skills.

 

professional experience

 

k-12 substitute teacher shelby county school system                                                               2008-2010

  • actively provide k-12th grade students with comprehensive instruction in the absence of lead teacher.
  • successfully develop lesson plan additions and alterations tailored to individual learning needs.


healthcare recruiter cook blackburn human resources                                                               2008-2009

  • spearheaded all aspects of the personnel recruitment process, from interviewing clients and evaluating applicants to verifying references and updating database.


commercial casualty claims adjuster safeco insurance co.                                                      1999-2002

  • skillfully investigated, processed and settled third party claims across alabama, florida, tennessee, south carolina, and georgia.


agency technology specialist safeco insurance co.                                                                  1999-2002

  • oversaw installation and troubleshooting of safeco software, while also training over 80 agents on technology operation.


senior underwriter vesta insurance company                                                                              1998-1999

  • sharp business acumen and experienced in managing broad scope of operations, from reviewing loan pricing and market research to developing policy/procedures and generating new clients.

broker cooney, rikard & curtin                                                                                                     1994-1998

  • effectively identified and capitalized on opportunities to penetrate and develop new markets to expand clientele base.

 

additional experience


volunteer coordinator valley elementary school                                                                        2008-2011


leader american girl scouts                                                                                                        2008-2011

liaison american girl scouts                                                                                                                   2008-2011

 

fall festival chairperson valley elementary school                                                                   2008-2011

 

professional education


bachelor s of science in history university of alabama at birmingham                                                 1994

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