qualifications summary

 

results-driven customer service/sales professional eager to apply dynamic business development, client relations servicing and service skills toward actively supporting a progressive employer. skilled in optimizing sales and profits and proven experience interacting with staff and customers, directly impacting the recognition of dollars in revenue. intelligent risk-taker and skilled communicator reflected in career growth. 

sales management / decision-making / customer service / teambuilding & leadership

professional experience

 

sunderman appraisal inc, batavia oh

real estate appraiser / customer service representative, 1996 c present  

•         recipient of several employee of the month awards and customer service satisfaction awards.

•         appraise real property to determine its value for purchase, sale, investment, or loan purposes on behalf of clients, real estate agents, builders, homeowners, investors, and management companies.

•         prepare written reports that estimate property values, outline methods by which the estimations were made, and meet appraisal standards.

•         compute final estimation of property values, taking into account such factors as depreciation, replacement costs, value comparisons of similar properties, and income potential.

•         inspect properties to evaluate construction, condition, special features, and functional design, and to take property measurements.

•         evaluate land and neighborhoods where properties are situated, considering locations and trends or impending changes that could influence future values.

•         check building codes and zoning bylaws to determine effects on the properties being appraised.

 

w r bonsal, mason, oh ~ warehouse order puller / mixer operator, 1994 c 1996

crosant inc., cincinnati, oh ~ delivery driver / warehouse, 1993 c 1994  

a-1 fence inc, pinelas park, fl ~ installer / yard helper

education

 

hondros college cincinnati, oh

completed the real appraisal program

•         real estate finance, 2006

•         fair housing, 2002

•         applied residential property valuation, 2000

•         uniform residential appraisal report, 1999

•         real estate appraisal, 1998

•         appraising small residential income properties, 1997

 

registered to complete the real estate sales course and sit for the state test

 

activities: coach, 5th and 6th grade football and basketball, batavia middle school, batavia, oh