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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

results-driven leader eager to contribute strong management, customer relations, communication and team building skills in a escrow officer/branch manager assignment actively supporting the employer in optimizing operational and financial performance.

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career profile

ø  over 20 years of practical business background.

ø  extensive title sector experience.

ø  award-winner for outstanding performance.

ø  proven team builder and personnel developer.

ø  expertise in staff direction and management.

ø  knowledgeable in all areas of title re-sale and re-finance operations.

ø  adept in identification/resolution of customer issues/problems and delivery of exceptional customer service.

ø  skilled in all facets of daily scheduling, planning and supervision.

ø  proven leadership capacity.

ø  facilitate training and compliance with company policies.

ø  record of progression to assignments of increasing authority and responsibility.

ø  strong entrepreneurial and management abilities.

ø  well-organized multi-tasker with solid detail orientation.

ø  proficient in advanced business software applications.

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professional experience

orange coast title company                                                                                                     2007 - present

escrow re-sale and re-finance officer

       recruited to direct all unit activities.

       oversee title escrow re-sale and re-finance functions.

 

alliance title company                                                                                                                            2007

branch manager/escrow officer

       retained to direct unit operations and escrow activities.

       met organizational objectives on a consistent basis.

 

gateway title company                                                                                                                 1999 - 2007

branch manager/escrow officer

       tasked to manage and administer high volume environment.

       manager of the year 2006.

       recipient of most profitable escrow branch award 2006.

 

eastland escrow s inc.                                                                                                                  1989 - 1999

escrow officer

       hired to facilitate office operations and escrow initiatives.

 

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earlier background

prior to 1989, served as escrow officer, brightwood escrow corporation.  in this assignment gained expertise in all elements of escrow, title, finance, office operations and personnel supervision.

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professional development

extensive corporate-sponsored training seminars and workshops focusing on management, financial service and customer relations, among other key issues.

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