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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
proficient information technology professional eager to contribute advanced technology, user support, troubleshooting, network management and business expertise in a challenging it administrator assignment.
career profile
ø diploma in computer programming.
ø many years of intensive it, network and administrative experience.
ø knowledgeable in end-user and helpdesk support.
ø skilled in testing, quality assurance and application implementation.
ø effectively interact with diverse groups and professionals at all levels.
ø well-versed in application and asset migration.
ø strong abilities in software troubleshooting and correction.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
ø enthusiastic team player and contributor to organizational proficiency.
ø outstanding capacity to develop and implement advanced applications.
ø active in community education, youth assistance and church activities.
technology skills
jobtrac, ibm os/390, cisco callmanager, lan/wan, cobol ii
professional experience
hagemeyer north america, charleston, sc 1998 - 2008
network specialist
successfully install/configure hardware and software.
monitor and administer network infrastructure.
troubleshoot and support lan/wan and end users.
implement and evaluate performance-monitoring tools.
deliver exceptional helpdesk support.
manage and administer cisco callmanager.
other experience
have also been employed by cameron & barkley company in capacities of systems programmer upgrading and maintaining os software, restoring files for nightly batch jobs, implementing disaster recovery plans; computer operator processing batch runs and backups, documenting job failures, printing reports and maintaining i/o devices and by nassau educators federal credit union as computer operator.
education
programming system institute, new york, ny
diploma, computer programming
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