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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com

 

Project Manager

Well-rounded and energetic professional with 13+ years experience seeks new

challenge and opportunity to apply consummate skills in Project Management. 

Key areas of Expertise

 


   Project Management

   Project Improvement

   Process Improvement

   Software Engineering

   Web Design

   Data Analysis

   Data Management

   System Administration

   Strategic Planning

   Customer Support

   Personnel Management

   Leadership and Training


yyyyyy x. yyyyyy

Professional Profile                       

  Escalate business development through innovative initiatives that increase productivity and revenue growth; automate manual processes, and develop global and web-enabled solutions

  Versatile professional with diverse experience; direct external developers and vendors, manage all web related projects including analysis and development, system administration and software engineering

  Organized and detail-oriented with expertise in project strategy and documentation; lead and manage multiple projects from design to release

  Communicate technical and complex information easily and concisely; fluent in English, and Brazilian Portuguese; experience directing multi-cultural teams

  Demonstrate diagnostic and collaborative problem-solving skills; exhibit proficiency in translating individual needs into responsive, concrete solutions

yyyyyy x. yyyyyyEmployment History                                   

Project Manager                                                                                                                 2007 C 2009   

Vmware, Inc. Palo Alto, CA

   Developed web pages and managed web related projects; analyzed and recommended processes and technologies for publishing

   Directed external developers and vendors; implemented projects

   Led projects to completion; coordinated with business units gathering requirements and architecture

   Analyzed and reported usage data utilizing Omniture

Sun Microsystems, Inc. Menlo Park, CA                                                                          1996 C 2007

Operations Manager                                                                                                           2006 C 2007   

   Implemented a cross-functional team to assist in managing processes and drive efficiency; organized, documented, and directed project plans

   Designed web page layout and online content; user interface graphics, icons, color schemes, and content and infrastructure for new web-hosted offerings

   Developed and maintained programming for web pages and applications

   Conducted web usability testing; ensured server and site technical performance

   Created, accessed and communicated website standards, processes, usage, and security polices

   Delivered metrics utilizing web based analytics and report generation tools

Marketing Program Manager                                                                                              2005 C 2006   

   Defined, documented and implemented enhancements to various developer support offerings; Forums, Knowledge Base, Bug Database, and Search

   Created a strong online presence for Sun Developer Network (SDN); represented business needs for the program in various company-wide initiatives

   Assisted in defining the vision and strategy of the SDN program; Information Technology and backend infrastructure support requirements

   Coordinated program office requirements; negotiated the implementation roadmap and acted as business owner on the implementation team

Technologist                                                                                                                      2004 C 2005  

   Developed and directed proof of concept and prototypes (storyboards)

   Translated business requirements and strategy into conceptual designs

   Established industry best practices and technology solutions

   Created communication plans and provided consolidated news to the greater organization

   Designed internal web applications in support of the Sales and Service organization

Program Manager                                                                                                              2001 C 2004  

   Increased revenue by $1.1M; delivered three releases of an online customer service delivery program and supporting applications

   Increased revenue more than $500,000 by developing online productivity tools to track sales leads and improve processes and efficiency; managed portfolio of up to six projects and 15 team members

   Designed and implemented web-enabled solutions to automate manual data entry process and ease data tracking, storage and auditing

   Automated report generation and delivery function; enabled management to customize reports

   Served as Business and IT Analyst; recommended projects, analyzed potential customer applications, determined customer interest, ROI timeframe, and technical requirements

   Determined approval of project deliverables; selected projects for deployment and maintained web

   Managed multi-cultural Asia Pacific team; drove adoption of online eBusiness customer support strategies, created project plans, maintained schedules, mitigated risks, and reported to management

   Trained business and IT communities; new service offerings, and potentially motivated regions 

   Defined and prioritized business requirements and functional specifications to promote and support new service offerings; utilized cross-organizational and cross-functional marketing strategies

System Administrator                                                                                                        1999 C 2001   

   Maintained Customer Care Center software applications; tested and verified tools prior to release,

   Provided administrative support to mission critical servers, and data center

Software Enginer                                                                                                               1996 C 1999   

   Assisted in development of tools and tool enhancements to support the Customer Care Center; participated in improving group productivity and quality

   Served as Solaris System  Administrator; performed development tasks including coding, debugging, implementation, and user training

yyyyyy x. yyyyyy

Additional Employment                                                     

Program Manager, Microsoft, Inc. Mountain View, CA                                               07/2006 C 10/2006

Developed and implemented Windows Live Hotmail services

yyyyyy x. yyyyyy

Honors and Awards                                                           

   Sun Microsystems Asia Pacific STARS                                                                                    2002

   Sun Microsystems Employee of the Month                                                                              1998

   Sun Microsystems Best of the B.E.S.T.                                                                                 DATE

yyyyyy x. yyyyyy

Technical Skills                                                                 

   Proficient in Microsoft Windows 9x/NT/2000/XP/Vista; Microsoft Office Suite, and Microsoft Project

   GUI, C/C++, and Java, Omniture, Web, Six Sigma, Agile Scrum

   Please provide any additional information

yyyyyy x. yyyyyy

Education & Professional Development                       

Master of Science, University of Phoenix San Jose, CA                                                                 2000

Major in Computer Information Systems

Bachelor of Arts, University of Phoenix Santa Cruz, CA                                                                  1997

Major in Economics


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com

 

 

 

[Date]

 

 

 

[Attention Line]

[Organization s Name]

[Address Line 1]

[Address Line 2]

 

Dear [Insert Name]:

 

This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as Project Manager within your organization. I bring 13+ years of valuable experience which makes me an excellent match for your advertised position.

 

You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to motivate and inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in project management, web development, system administration, software engineering, and personnel management are some of my strengths.

 

I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs.  Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule.  Thank you for your time and consideration.

 

Sincerely,

 

 

 

Gian Wong

 

Enclosure

 

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