Highly organized and productive Office Administrator eager to contribute exceptional analytical, supervisory, and strategic planning expertise toward supporting a dynamic organization in optimizing bottom-line performance.

 

 

         Possess 15+ years of administrative experience with particular strengths in executive support, staff supervision, contract administration, and human resources operations, especially staffing/recruiting, workplace safety compliance, labor relations, and payroll processing.

         Outstanding skills in calendar management, expense tracking and reporting, vendor relations, meeting logistics, security policies and procedures, and project coordination.

         Reputation for professionalism, communication skills, integrity, commitment to confidentiality, and a team player work approach.

         Exercise discretion and sound judgment to adeptly handle wide-ranging responsibilities and distractions for senior management.

         Extremely versatile; quickly adapt to new roles, responsibilities, software, and environments.

         Proficiency in common office software such as Microsoft Office Suite and PeopleSoft; create and manage spreadsheets, forms, and databases to meticulously track vital information.

 

 

Metropolitan Transportation Authority (MTA) NYC Transit, Brooklyn, NY, 2010

Subways Department / Signals - Capital Construction Division

Assistant Transit Management Analyst II

         Spearheaded divisional administrative operations inclusive of maintaining databases, preparing comprehensive reports, managing office personnel, and organizing employee vacation time.

         Supervised all payroll activities including timekeeping, labor usage, payroll audits, and staff absences.

         Coordinated and scheduled safety training, and collected, analyzed and compiled data for employee accident reports and safety audit program.

 

MTA Bridges & Tunnels, Randall s Island & 2 Broadway, New York, 1996 to 2010

Internal Security Department

Policy & Compliance Coordinator (2008 to 2010)

Security Compliance Coordinator (2006 to 2008)

Security Analyst (2004 to 2006)

         Oversaw confidentiality/non-disclosure agreements for outside entities, vendors and contractors regarding Bridges and Tunnels.

         Administered security compliance program including inspecting contractor work sites and training employees and vendors in properly securing sensitive information.

         Enforced internal controls for Internal Security Department (ISD) and updated security policies and procedures as needed.

 

Continued

 

 

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Professional Experience continued

 

         Actively supported Deputy Chief Security Officer in highly critical and security sensitive matters.

         Completed security performance appraisals on contracted security staff and provided feedback.

         Expeditiously performed administrative functions such as database/records management, monthly status reporting, security incident reporting, and distribution of employee access control cards.

         Issued employee parking permits and steered temporary/contractor identification card program.

 

Technology Department (TD)

Executive Secretary (1999 to 2004)

         Provided executive-level support to Chief Technology Officer by scheduling meetings, preparing agendas, handling confidential documentation, and generating monthly department status reports for President.

         Applied strong multi-tasking expertise toward maintaining vacation schedules, calculating employee overtime data, and compiling various departmental reports to optimize efficiency and cost control.

         Demonstrated advanced technology skills in providing technical support to Authority Hotline users.

         Resourcefully formulated Access database to track requisitions and created Excel spreadsheet to record employee overtime.

         Independently served as MTA representative at NY Times Technology job fair on two occasions and coordinated recruitment process for new department employees.

         Diligently monitored and managed security access for department including distributing ID and access cards.

 

Prior Roles: Secretary Level 3A within Procurement & Materials Department (1996 to 1999).

 

 

American InterContinental University, Hoffman Estates, IL

Master of Business Administration, Concentration in Management, 2010

Bachelor of Business Administration, Concentration in Management, 2009

 

Kaplan University, Chicago, IL, 2006

Associate of Applied Science in Business Administration, Concentration in Management

 

New Horizons, New York, 2002

PC Hardware, Windows, Microsoft Office (Access, Publisher, PowerPoint) and Microsoft Project

 

 

National Incident Management System (NIMS)

 

Security Information Management System (SIMS)

 

CPR / EAD Certification

 

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in office administration and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

In addition to impressive academic credentials, I bring to you outstanding skills in fast-paced office management and a significant blend of talents in human resources, payroll, facilities/security management, workplace safety, policy compliance, and expense tracking. My advanced technical expertise including cross-platform proficiency and abilities in using numerous applications will certainly play a pivotal role in driving seamless office operations. To complement these qualifications, I offer excellent organizational, project coordination, supervisory, and communication skills which are paramount in office management.

As a proactive contributor to your organization, you will find me to be a self-motivated professional committed to supporting you in achieving your objectives through diligence, flexibility, and sharp analytical skills. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

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