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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Administrative Operations ~ Secretarial Support ~ Customer Services
Qualifications Profile
Ø Offering extensive background in steering wide areas of office/business operations
Ø Excel in delivering world-class customer service; dynamic communication and interpersonal relation skills
Ø Proficient in accounting/bookkeeping, collections, balancing/reconciliations, and related financial/tax reporting
Ø Sharp strategic planning, prioritization and organization skills vital to maximizing use of time and resources, increasing operational efficiencies and meeting project/workflow goals
Ø Highly-effective in independent/self-managed environments as well as collaborative teamwork settings
Ø Skilled in data entry and computer operations
Career Track
Ritchie Brothers Auctioneers (America) Inc. - Denver, CO/Lake Worth, TX 1995-2010
Office Manager
Provided broad-scope business support across areas of operations ranging from customer service and data entry to administrative and accounting
Effectively interfaced with clients in managing high-volume inbound calls, responding to inquiries and assisting with transactions
Proficiently managed receivables, collections, sales balancing, and tax reporting
Efficiently processed complex motor vehicle/trailer title work
Prior Administrative/Secretarial background with Kelly Services (contracting) and within varied industries
Academic Credentials
Graduate, Oklahoma School of Banking
General Undergraduate Studies, Oklahoma State University; 2 years
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