objective

 

seeking fast-paced position as a receptionist, front desk clerk, or administrative assistant.

profile

quick-witted professional with keen intellect transferrable to the administrative or management office environment. enthusiasm that lends to a job well done. detail-oriented and focus of a success throughout the entire organization. personable and able to effectively communicate with all clients.

education

nursing assistant certification, bulkan's institute

ekg certification, access institute

program of study, borough of manhattan community college

 

professional experience

 

eastern podiatrist, brooklyn, new york                                                                  2000 c 2006

front desk office manager

         directed the success of 2 employees and mentored when appropriate.

         arranged hospital admissions for patients.

         compiled and recorded medical charts, reports, and correspondence, using computers.

         completed insurance and other claim forms.

         interviewed patients to complete case histories, and intake and insurance forms.

         operated office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories, and medical records.

         performed various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.

         received/routed messages and documents such as laboratory results to appropriate staff.

         scheduled and confirmed patient diagnostic appointments, surgeries, and consultations.

         greeted visitors, ascertain purpose of visit, and direct them to appropriate staff.

         transmitted correspondence and medical records by mail, e-mail, or fax.

         answered telephones, and direct calls to appropriate staff.

 

additional experience: owner of adrian maid services

technical skills

 

name the software you have experience with please.

activities

team parent, local children s soccer team

 

 

 

 

april 14, 2011

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

my solid experience as a front office desk manager has allowed me to gain strong analytical, organizational, and administrative service ability that can be effectively utilized by <organization>. after years of on-the-job training within diverse organizations, i require minimal supervision in a fast-paced, detail-oriented environment. moreover, i am now prepared to advance my career as a <position>. i offer also the ability to:

• review the work product of 2-3 subordinate employees and gauging performance in order to verify completion, quality, and timeliness of work activities.
• provide strong client relations and deal directly with the public, as a company representative, and front-line point of contact with an aptitude to strategically indicate complex problems and review related information to develop and evaluate options and implement solutions.
• consult with personnel to resolve issues and uncertainties concerning performance, output quality, and staff concerns and work schedules.

i welcome more discussion about how i can help meet your organization s goals and objectives. until then, should you have any additional questions, please contact me at your convenience.

 

sincerely,

 

tanesha edwards- johnson

enclosure