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career objective
results-driven entry level developer/programmer and recent graduate eager to contribute superior it skills and knowledge toward supporting the employer as a motivated and productive team member
profile
ø offer extensive studies in web design, programming, and database creation, along with expertise in facilitating a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
ø practical experience in website design, launch, and maintenance; hands-on managerial background
ø efficiently identify, troubleshoot, and resolve issues
ø dynamic organization, prioritization and time management skills; demonstrated ability to effectively work on multiple concurrent projects in independent and collaborative environments
ø sharp technical aptitude with solid problem-solving skills
ø consistently meet project budget and schedule deadlines
~ technical proficiencies ~
java ~ visual basic ~ sql ~ microsoft access
education
university of baltimore, baltimore, md 2009
bachelor of science in applied information technology; business management
minor
anne arundel community college, arnold, md 2004
associate of science in general studies
professional experience
garry s grill & catering, severna park, md 2001
c present
assistant general manager / kitchen manager (2008 c present)
kitchen manager (2007 c 2008)
head cook (2004 c 2007)
line cook (2001 c 2004)
- in recognition of outstanding performance, steadily promoted within busy restaurant to attain assistant general manager position entrusted with oversight of more than 40 front- and back-of-house employees
- recruit, hire, train, and manage highly productive staff responsible for providing excellent customer service in a fast-paced environment; conduct regular staff meetings
- in addition to managing day-to-day operations and all kitchen activity, oversee off-premises catering services
- actively perform food prep, wait tables, and manage client relations
- played integral role in the opening of a new restaurant location; developed and implemented new kitchen standards and procedures, designed and introduced new restaurant and catering menus, and strategically planned schedule and workflow for optimal coverage
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