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kolyan dasgupta                 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                  abc@xyz.com                  

 

career objective                              

 

results-driven sales and customer service professional eager to apply dynamic business development, client relation and communication skills toward actively supporting the employer in optimizing revenue

 

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profile                                                

 

offer numerous years of sales and customer service experience in:

ø  defining, developing and executing strategies to generate new business

ø  applying varied sales techniques toward capturing sales and expanding revenue streams

ø  building and leading top performing teams

ø  establishing and maintaining proactive client relationships

ø  delivering presentations and steering negotiations

ø  defining and addressing customer needs and proactively responding to resolving issues

ø  deploying software, delivering classroom instruction in computer technologies and providing user training/support; proficient in pc operations and software/applications

professional experience                

 

customer service representative, caremark-mt. prospect, il; 2007-present

  contracted by paige personnel to contact prescription drug purchasers and resolve payment issues

 

sales representative, western & southern financial group-chicago, il; 2005-2007

  generated solid sales by effectively consulting with clients to define needs, providing recommendations and facilitating issuance of life insurance, annuities and critical illness policies

 

customer service/software integration, adp-hoffman estates, il; 2005

  contracting through randstad, successfully supported car dealership finance managers in implementing new software package designed to enhance efficiencies in conducting transactions

 

customer service representative, zurich life-elgin, il; 2004

  proactively represented kelly services as contracted employee responsible for contributing solid communication skills toward contacting life insurance applicants, conducting medical interviews and coordinating medical exams

 

sales associate, aflac-schaumburg, il; 2003-2004

  strategically targeted business to present company insurance products/services to their employees, leading to high-volume sales of insurance coverage

 

national admissions advisor, american intercontinental university-hoffman estates, il; 2002-2003

  steered student enrollment for online associate, bachelor and master degree programs, facilitating ongoing contact throughout process to maximize enrollments

 

instructor/student recruiter, solid computer decisions, inc., schaumburg, il; 2001-2002 

  drove business growth by soliciting/signing qualified candidates for a+, mcse and ciw programs

  applied dynamic communication and presentation skills toward instructing certified internet webmaster (ciw) curriculum on subject matter including

 

production positions-live news broadcasts, cable news network, atlanta, ga; 1992-2001

 

education                                           


master of business administration, american intercontinental university; 2005

bachelor of arts in telecommunication, michigan state university; 1992

 

kolyan dasgupta                 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                  abc@xyz.com                   

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a sales/customer service capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include numerous years of experience in both sales and customer service, including extensive background in the insurance industry.  through full-time positions as well as contracts, i have acquired a talent for adapting my dynamic customer service, business development, communication, and interpersonal relation skills to diverse professional environments and industries, and i am effective in rapidly acquiring and applying new knowledge of products and services.  to complement my professional background, i offer a masters in business administration as well as a bachelor of arts in telecommunications.  i m also highly experienced in computer technology and have applied these skills toward implementing new software for clients as well delivering classroom instruction for credentialing programs.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

kolyan dasgupta

                                                          

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