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Yyyyyy x. yyyyyy

 Career Objective


Driven team player eager to contribute progressive background in the Food & Beverage/Restaurant industry toward assisting the employer in optimizing customer service and financial performance in a Management/ Management Support capacity

 

Profile

 

Ø  Comprehensive background in both food and bar operations at the supervisory level; have learned full scope of industry, from servicing customers and coordinating staff to monitoring inventory and handling cash management functions

Ø  Effectively train, supervise and motivate top-performing teams committed to providing superior customer service; actively facilitate and support collaborative team concept

Ø  Dynamic organization, planning, prioritization, time management, and multi-tasking skills vital to excelling in fast-paced, high-volume environments

Ø  Experienced in collaboratively spearheading new business launches

Ø  Consistently represent the employer in a positive and professional manner in interfacing with the public, responding to customer needs and resolving issues

Ø  Enthusiastically welcome challenges and new/increasing responsibilities; rapidly adapt skills, knowledge and qualities to meet employer needs

 

 Professional Experience

 

Assistant Manager, Vines Restaurant & Bar-Hyatt Regency Valencia                               2009 to Present

Successfully steer broad-scope restaurant operations to optimize productivity, guest servicing and bottom-line profitability; responsibilities span human resources, event planning/facilitation, inventory, and food quality control as well as in-room dining department operations supporting full-service hotel

Strategically schedule staff to maximize use of resources and contain labor costs while ensuring delivery of world-class guest servicing vital to building customer loyalty/repeat business and growing revenue

 

Supervisor/Head Bartender, BJ's Restaurant & Brewery                                                     2000 to 2009

  Steadily progressed from positions as Host, Server and Cocktail Server to assume management-level responsibilities both in bar and food service operations, demonstrating drive to build a successful career as well as value to the employer as a key team member

 

Concurrent Industry Positions

 

Opening Team Member/Bar Lead, California Pizza Kitchen; 2009

  Recruited to co-facilitate launch of new restaurant, with key responsibility for training staff and instituting operational policies and procedures; completed 3-week intensive Corporate Training Program in broad areas of operations

Bar Manager/Assistant Floor Manager, Mojito Caribbean Cuisine; 2005

  Oversaw full-scope bar operations, bartended and provided quality management support

 

 

 Education

 

Undergrad Studies, College of the Canyons - Santa Clarita, CA; 1 year

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