Results-driven Manager eager to contribute expertise in Operations, Team Building and Client Services toward actively supporting a progressive organization in optimizing bottom-line performance

 

 

Ø  Offering numerous years of progressive experience in management, assuming increasing responsibilities for directing broad-range areas of operations and programs spanning business/client relationship development, administrative, human resources, budgeting, and fundraising

Ø  Excel in driving business growth and maximizing financial performance through strategic leadership, effective marketing/promotion campaigns and targeted competitive leveraging

Ø  Highly effective in interfacing with the public, clientele and cross-functional business stakeholders

Ø  Extensive background in psychology, counseling/consulting and non-profit operations

Ø  Exceptional communication skills; bi-lingual with fluency in English and Amharic

 

 

 

New Horizon Group Homes Inc. - Angwin, CA                                                                              2002 to 2008

Employee Director/Facilities Manager/Assistant Program Director

  Successfully directed operations of 4 facilities/group homes housing 24 youths and employing approximately 37 team members; entrusted with assuming role of President and Program Director on their behalf during absences

  Contributed psychology background and dynamic communication skills toward effectively counseling at-risk youth and held accountability for their well being; maintained productive interface and effective relationships with school district, parents and multi-county probation officers

  Held full accountability for strategically developing and executing cost-effective budgets in support of owners financial performance goals

  Applied sound human resource management practices toward effectively recruiting, hiring, training, and directing top-performing staff members

  Ensured compliance with licensing requirements and regulatory standards

Monarch Youth Homes - Napa, CA                                                                                                1999 to 2001

Facility Manager

  Rapidly promoted from Assistant Facility Manager to steer broad-scope operations ranging from supervising staff and clients to counseling youth and conferring with parents as well as probation officers to ensure delivery of optimal services

 

 

Bachelor of Science in Psychology, Pacific Union College - Angwin, CA; 2001

Presented research study to Western Psychological Association (WPA); 2001

 

Certified CPR and First Aid; Certified Lifeguard