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xxx-xxx-xxxx yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com
yyyyyy x.
yyyyyy
results-driven leader eager to contribute dynamic project management, team-building and client servicing skills toward actively supporting the employer in optimizing operational and financial performance as a key staff member.
profile
ø offer progressive experience in operations management and customer service, with comprehensive financial administration and human resources management background.
ø effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
ø proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams committed to providing superior service.
ø exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.
ø verify appropriate action plans, milestones and performance measurements based on organizational goals.
ø proven track record in meeting and exceeding operational and revenue goals.
recent career achievements
ø contributed dynamic leadership skills in launching and setting up a construction company; prepared an operating agreement and secured bank financing.
ø created and led a profitable company and boosted sales from $100k to approximately $1m within one year.
ø received contractor of the quarter award in july 2003, for exceptional performance.
professional experience
tiger construction enterprises, llc - indianapolis, in 2007-present
senior president/ceo/project manager
apply sharp business acumen toward managing all aspects of daily operations including overseeing employee relations, invoicing, accounts payable and receivable and payroll.
spearhead diverse administrative activities ranging from staffing, training and performance evaluation to workflow planning, policies/procedures development and project planning/coordination.
proactively bid on jobs and work on job site, with strong focus on optimizing productivity, efficiency and quality of services.
aggressive american building concepts - indianapolis, in 2006-2007
president/general manager
strategically planned and coordinated schedules to maximize use of human resources while controlling labor costs and meeting customer needs.
supervised, mentored and motivated employees, playing an instrumental role in the development of top performing team members.
cost-effectively allocated and administered finances, including the budget, accounts payable and receivable and invoices.
proactively built and established key relationships and liaised with management, clients and staff.
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joshua c. gronberg page 2 of 2
university moving - indianapolis, in 2006
moving contractor/project manager
proficiently trained and led a crew of 4-10 employees; ensured staff members are properly educated on all facets and phases of company training programs, policies and procedures.
steered the administration of payroll, as well as a/p and a/r, demonstrating exceptional management and multitasking abilities in achieving operational goals and timelines.
efficiently organized and coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources.
planes moving and storage - indianapolis, in 2003-2006
moving contractor/project manager
successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.
exhibited solid leadership qualities in mentoring, coaching and managing team of 4-20 associates.
directly collaborated with management in handling a $5 million account on a daily basis.
maintained full accountability for overseeing payroll, accounts receivable and payable, customer service and scheduling, further illustrating ability to manage multiple functions.
taco bell - aurora, in 1998-2001
crew leader
consistently promoted and quickly advanced to managerial roles due to exceptional performance and work ethic.
effectively applied advanced communication skills toward diplomatically troubleshooting and resolving staff conflict issues and training new hires on all aspects of daily operations.
education
bachelor of science, criminal justice and criminology - ball state university (muncie, in)
community activities
president/ceo, defensive coordinator & assistant head coach - indianapolis dragons football team, 2005-2007; 25-3 record in two seasons; won league championship 1st season; ranked #2 in the nation in 2007
secretary & treasurer - lambda alpha epsilon, criminal justice fraternity, 2000-2003
volunteer - animal rescue fund, 2001-2003
date
hiring agent name
company
address
city/state/zip
dear _______________________________:
i am currently exploring new opportunities, and am interested in joining your team. to acquaint you with my qualifications, i m submitting my resume for your review. in advance, thank you for your time and consideration.
from leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive financial processes/procedures, i have continually excelled in maximizing performance as a dynamic leader. i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. as illustrated by the accompanying resume, i have a comprehensive background in operations management and customer service. among my recent accomplishments, i launched and set up a successful construction company and boosted sales from $100k to $1m within one year. i also received contractor of the quarter award in 2003. to complement my experience, i offer a bachelor of science degree.
as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals. i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.
professional regards,
joshua c. gronberg
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