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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

quality-focused food service management professional specializing in high-volume food & beverage operations, team building, training / development, and process improvement eager to offer 14+ years experience toward maximizing an employer s productivity and profitability.  top-performer with the talent to make decisions which reflect positively on corporate well-being and client satisfaction.  integral leader who provides quality staff recruitment that encourages low turnover rates and high levels of company loyalty.  excellent communicator who can plan, delegate, and complete multiple assignments within fast-paced, deadline-driven environments.  ambitious self-starter who demonstrates superior attention-to-detail and sharp problem-solving skills.  passed illinois sanitation certification license #01086882.

 

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career highlights

 

         established a successful professional initiative with national-louis university s pace program offering students diverse food service workplace opportunities, and received the school s pace award in june 2009 for noteworthy academic and community contributions.

         increased menu / recipe variety by creating unique chef s specials, signature dinners, healthy choice entr es, and a salad bar.

         achieved 93%+ positive scores for month-end totals from resident card responses utilized for each meal to measure dining satisfaction.

         attained 96%+ inspection scores with the lake county health department via high-level sanitation and staff performance monitoring, along with successfully passing illinois department of health and jcaho inspections with zero deficiencies in food and nutrition.

         introduced a computerized meal program enabling all residents to select menu choices which improved overall satisfaction levels.

         decreased food service department turnover 25% and consistently came under budget in food costs / supplies by 5%.

         honored with marriott s resident satisfaction award in 1998 and 2002 for establishing a proactive resident food committee.

         installed effective controls to monitor quality assurance and received the company s quality and safety award in 1998 and 2001.

         recognized for excellence in job performance with marriott s associate satisfaction awards for 1999, 2001, and 2002.

 

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professional synopsis

 

food service director

chestnut square at the glen, glenview, il                                                                                                                                 2005 c 2009

 

         applied dynamic leadership talents toward directing food service operations for a 180-apartment independent living community to include handling comprehensive breakfast / lunch cafeteria functions and administering 6-week cycle menus for dinner service.

         drove operations growth by recruiting, training, and managing a top-performing 32-member staff, along with conducting valuable personnel meetings to facilitate productive team building, improve communication measures, and encourage useful employee feedback.

 

director of food service

brentwood north healthcare facility, riverwoods, il                                                                                                          2003 c 2005

 

         strategically steered food management processes for a 204-bed healthcare and rehabilitation facility to include planning and delegating individual and team tasks for a 19-member team to maximize use of resources and meet key food service objectives.

         contributed sharp analytical abilities toward directing all food costs and controllable purchases, along with organizing and implementing an employee meal program to generate substantial additional department revenue.

 

food & beverage director

sunrise / marriott brighton gardens, prospect heights, il                                                                                                  1998 c 2003

 

         optimized food & beverage processes for a 104-apartment, 30-bed healthcare facility by resourcefully managing a 23-member team to include providing clear direction in assigning and instructing tasks via education, counseling, performance reviews, and staff meetings.

         cost-effectively directed the department s purchasing program, along with establishing procedures for receipt of food / supplies, initiating proper storage protocol, and regularly evaluating all-inclusive quality, quantity, temperature, and appearance of food.

 

food service director

beacon hill retirement community, lombard, il                                                                                                                        1995 c 1998

 

         met and / or exceeded set food service goals by directing dietary aspects for a 402-apartment, 104-bed healthcare unit, along with supervising a results-focused team of 53 in ensuring seamless operations and high-quality dining processes at all times.

         demonstrated strong fiscal management skills toward overseeing a yearly budget of $900,000.

 

additional professional roles held prior to 1995

 

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education

 

b.s., hotel and restaurant management                                                                                                    university of wisconsin-stout

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am excited to build a rewarding career with your organization, and am confident that my broad range of professional skills can achieve your key objectives. i can offer 14+ years of solid experience in food & beverage operations and food service management, and am well-versed in all facets of expense / inventory control, team building, training / development, process improvement, and customer service.

 

to complement my background, please note that i hold a b.s. in hotel and restaurant management from the university of wisconsin-stout.

 

most recently, as food service director for chestnut square at the glen, i applied my dynamic leadership talents toward directing food service operations for a 180-apartment independent living community to include managing all breakfast, lunch, and 6-week cycle dinner menu services.  within this role, i increased menu / recipe variety by creating unique chef s specials, signature dinners, healthy choice entr es, and a salad bar, as well as responding to individual resident dining requests.  during this time, i achieved 93%+ positive scores for month-end totals from resident card responses utilized for each meal to measure dining satisfaction.  as this is just a sampling of my background, please refer to my resume for additional experience.

 

you will find me to be a solutions-focused professional who can contribute superior attention-to-detail and sharp analytical abilities.  in addition, i can strategically plan, prioritize, and manage workflow within fast-paced, deadline-driven environments to maximize productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

timothy j. pardun

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